What you’ll be doing...

We innovate constantly to help the biggest names in business work quicker and smarter and we apply the same vision and focus to the way we do business. Billing our customers correctly is a vital part of the customer experience. You’ll be working to identify and resolve issues impacting the accuracy of our customers’ bills to ensure that the process is smooth and seamless. Our Finance function is one of the best in the business and you can help us improve the customer experience every single day.

  • Writing SQL code to uncover issues impacting customer billing and situations where customers are under- or over-billed.
  • Investigating root causes, communicating with appropriate investigation teams, and managing work queues to ensure timely resolution.
  • Working with IT and other teams to resolve basic system issues.
  • Reviewing daily system operations to monitor completed audits and workflows to other billing teams.

What we’re looking for...

You’ll be analytical and enjoy getting to the root cause of systems issues to make sure we bill our customers correctly and can recognize our revenue. Having the ability to overcome complex problems before they impact our customers is a key driver for you. You’ll not just be a systems expert, you’ll also have strong written and oral communication skills to be able to work collaboratively across teams.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.

Even better if you have:

  • Bachelor’s degree in Finance, Accounting, Business, Computer Science, or related discipline.
  • Experience with complex data analytics and coding experience in SQL, C#, Visual Basic/Studio, SSIS packages, and/or Oracle.
  • Experience with Microsoft Office, particularly Excel.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.