What you’ll be doing...

Visible & You

At Visible, we’re building a new, entirely digital way to deliver mobile phone service to fit the needs of people who live their lives on their phones. With one simple price, we offer unlimited data, messages, and minutes, on America’s best 4G LTE network. Based in Denver, CO, we’re a team of passionate people imagining and building the future of mobile phone service, while creating a new culture and ways of doing business from the ground up. No single day will feel the same, and change is the only constant. If you love all of that, plus the challenge of delivering the best experience to our customers in the simplest ways (and knowing that simple requires a lot of work behind-the-scenes), check us out at https://visible.com. We are Visible.

Your Role at Visible

At Visible, we don’t believe in brick and mortar. As a senior Product Leader focusing on Member Experience, you will create immersive, digital experiences that are created at the intersection of human behavior and technology. Leaning on a proven track record in product management with fast-paced startups, online marketplaces and consumer internet companies, we expect this product leader to drive the post-purchase experience of our customers across web and mobile, including onboarding, payments, account management, and support experience. You will also be responsible for maintaining bi-directional communication/connection with our member community and acting as the voice of the customer internally.

We are looking for intellectually curious and entrepreneurial product managers to take the product to the next level, increase usage, and effectively leverage key influencers in the businesses to drive customer adoption. This will be a highly cross functional role, and you will act as a close partner with research, engineering, marketing, customer support, logistics and field operations to build the innovative products we need to help our members thrive.

This is a full-time position based in Denver, CO and will report to the Head of Product.

What you’ll do

  • Provide the thought leadership to inspire and envision the right product strategy for member experience.
  • Lead the entire product lifecycle and multiple product launches, through user centered concept generation, flawless testing and execution practices to ensure impact.
  • Build sound business cases based on in-depth data analysis, demonstrate how that analysis impacts key product metrics, and define features to be incorporated into the design of the
  • Define and clearly articulate guidelines, principles, expectations, goals and success metrics
  • Ensure high quality execution on an impactful roadmap of projects and features, balancing short- and long-term investments
  • Explore new and exciting solutions that will resonate with our customers
  • Develop a talented team of product managers and continue to scale the team

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Product Management experience at a consumer-focused internet startup, online marketplaces, or large retail enterprises with a focus on customer experience, with a portfolio of successful products from inception to launch
  • Two years of experience leading and managing teams of Product Managers (mentoring junior PMs, setting product direction, etc)
  • Experience with funnels, analytics, rapid experimentation and A/B Testing in a direct to consumer environment
  • Experience with SQL and reporting tools alike

Even better if you have:

  • A degree
  • Excellent communication skills to articulate design decisions at all levels
  • Combination of scrappy entrepreneurial vigor and large scale systems thinking
  • Experience in digital marketing

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.