What you’ll be doing...

You must be a people first manager, focused on the success and growth of your directs that empower them to do their best work. You must have experience managing multiple roles, not only QA, so you can scale across our teams as we grow. Audacity, Integrity, Results and Empathy are our core values that you will need to model.

As the Sr. Quality Engineering Manager, you will help our Engineering Team to define, implement, and measure the practices to ensure that our software provides value to our customers by delivering reliable, reproducible, and defect free software and workflows. You will help achieve this by working with our Quality Engineers, DevOps Engineers, and Software engineers to both setup new testing frameworks and refine automated testing. Your team will help guide the Engineering teams to ensure that the customer requirements are constantly met with high quality software and delivery.

  • Directly manage a team of Software Engineers and Quality Engineers across our mobile and cloud applications

  • Hire, manage, mentor and coach team members to be successful contributors

  • Collaborate with cross-team representatives from Product, Engineering, Customer Success, and Marketing

  • Develop and provide software quality metrics to the department and Sr. Leadership

  • Drive test automation coverage for mobile and cloud applications

  • Scope regression testing efforts for releases small and large

  • Maintain and implement tools to increase test case documentation and efficiency

  • Design, document, and execute test procedures

  • Analyze test results, perform root cause analysis and file bug tickets as necessary

  • Monitor and maintain metrics on test results such as find/fix rates, performance issues, etc.

  • Position the Quality Engineers to advise on and contribute to testing methodologies, development practices to enable testing, and effective tests.

  • Work with engineering teams to optimize testing to allow for shorter, faster testing cycles and to provide feedback more quickly and earlier in the development process.

What we’re looking for...

You need to have:

  • Bachelor’s degree in Computer Science, Business, Aviation, or related discipline; or 4 years work experience

  • 10+ years of relevant work experience in Software Engineering

  • 5+ years in a leadership position with direct reports

  • Three or more years of technical program, project management experience

Even better if you have:

  • Experience managing third-party QA resources

  • Experience implementing, building and maintaining test strategies, automation frameworks and process improvements

  • Excellent communication skills. Collaboration with teams is a must!

  • Demonstrated experience with Agile Engineering teams

  • A proven track record of building and mentoring high performing teams

  • Experience with compliance related projects (SOC 2)

  • Aviation experience or a FAA Part 107 Certificate

  • Experience testing SaaS applications

  • Experience testing Mobile applications

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.