What you’ll be doing...

You will support the Payroll processing activities relating to specific specialized Tax deduction updates that impact an employee’s payroll payments and W-2, such as Transfers, Alternate Work Arrangements, Relocation, and Ex-Pats.

In addition to performing analytical audits of the pay cycle registers to ensure both aspects of timeliness and accuracy are achieved in processing all employee payments, you will assist with various State and Local Audits, and Incentive Payouts.

In this position you will also:

  • Serve as the subject matter expert for the processes they support, having a complete understanding of the process for the function and how this process integrates with the overall end-to-end payroll processing.
  • Perform detailed verification, review and preparation of payroll tax deduction updates as required from daily HR change registers or manual updates. Defined processing timeline schedules must be achieved to ensure the timely and accurate recording of all employee transactions.
  • Support all customer service channel activities and key contacts to ensure regular updates are maintained as it relates to processes, changes and/or announcements to assist in maintaining up-to-date information available to both customers and staff.
  • Identify the need for special ad-hoc queries to assist in completing appropriateness review of fluctuation deviations from standard processing flow or expected results.
  • Interact within the Payroll Support and Control teams to discuss change enhancements to existing system processes.
  • Act as the first line of communication supporting high priority and escalated customer service matters.
  • Work with various team members to assist in training activities and provide assistance in developing process documentation.
  • Seek out continuous process efficiencies or improvements, and soliciting team input and participation.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience in customer service and HRMS Payroll processing system applications.
  • Strong Excel skills.
  • Payroll Tax experience /Multi-state.
  • Year End W2 Preparation Experience.

Even better if you have:

  • A degree.
  • Ability to manage multiple functions simultaneously.
  • CPP or FPC.
  • Experience with PeopleSoft HRMS system applications.
  • Experience with 3rd party tax applications, i.e. ADP.
  • Strong organizational, time management and communication skills.
  • Strong customer service skills (both verbal and written).
  • Strong sense of urgency, proactive approach, and a solid focus on results.
  • Knowledge of end-to-end Payroll functional processes as well as how the Payroll. Functional processes integrate with the overall end-to-end Payroll Tax processes.
  • Willingness to work in a flexible schedule to meet processing demands.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.