What you’ll be doing...

As a Project Management Lead Consultant, you will own large, complex client projects in such a way that each underlying project is accomplished to the complete satisfaction of the client, on schedule, to quality standards, and within budget. You will also ensure that client projects are planned, coordinated, and communicated in a professional manner, keeping client stakeholders regularly informed of progress, and ensure that all stakeholder expectations are managed and that client commitments are consistently met.

Responsibilities associated with the position include:

Pre-Sales Engagement & Project Planning

  • Engaging in sales opportunities well in advance of the contract signature phase to ensure thorough capture of client requirements and to facilitate a project kick-off as early as possible.
  • Preparing and delivering client project plans to ensure accurate expectations are set and to advise clients of any critical project milestones.
  • Providing and arranging support across regions for global projects.

Project Management

  • Providing professional end-to-end project management for clients.
  • Applying and assuring end-to-end VzB project methodology to ensure high quality results.
  • Leading the virtual project team (as the overall primary point of contact) throughout a client project lifecycle and ensure that all key milestones are met.
  • Ensuring that project delivery activities are coordinated between the client, sales account team, and internal groups (e.g., service delivery job controller, billing, service management).
  • Ensuring that first invoices for each project are being checked and that the billing start-date in accordance with VzB policy.
  • Effectively managing project budget.
  • Ensuring that a clean hand-over to the client and service management team at the close of each project is facilitated.

Client Communication & Stakeholder Management

  • Capturing client business priorities, critical information, and established program plans.
  • Ensuring that service activations are scheduled and facilitated with the client.
  • Coordinating, hosting, and attending virtual team meetings with clients, account teams, and internal groups.
  • Proactively providing the client, sales reps, and service manager with frequent program progress reports, highlighting risks, actions, issues and/or dependencies (written and verbal as appropriate).
  • Providing project dashboard reports to key internal and client stakeholders.

Managing Risks, Actions, Issues and Dependencies

  • Assessing, recording, and mitigating risks and dependencies against program on-time delivery, quality, and budget.
  • Leading VzB cross-functional teams to take preventative and corrective action on any project-related issues and escalating as required to ensure client requirements and due dates are met.

General, Support and Administration

  • Ensuring that projects are documented to a high standard, communicated, and agreed upon with the client according to the VzB project management standards and the contract.
  • Ensuring that client surveys are initiated at the completion of each project.
  • Providing project management expertise to the account team and the client to ensure the delivery of professional project management service throughout project delivery.
  • Ensuring that accurate system records and reports are maintained (e.g., Clarity, NSAP, RYG).
  • Coaching and mentoring specialists and customer project manager.

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or relevant experience.
  • Experience in a customer-facing environment.
  • Willingness to travel.

Even better if you have:

  • A degree.
  • Experience working as a project manager with additional industry experience.
  • Leadership skills and capabilities.
  • PRINCE 2 or ITIL PM Qualification.
  • Experience in AGILE working practices.
  • Experience in Lean Six Sigma philosophies (potentially with certification).
  • IT Enterprise Client Experience.
  • Financial business acumen.
  • Comfort working in a matrix environment, where influence provides results rather than rank.
  • The ability to drive results with an inherent desire to make a difference in the organization.
  • Experience within a Telco environment and an understanding of networks and cyber security solutions.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.