What you’ll be doing...

Risk Management and Compliance is responsible for overseeing Consumer Verizon Wireless & Wireline policies, processes, people, and systems and partnering with business leaders to identify and mitigate financial, operational, legal, regulatory and reputational risks facing the business unit. In this role you will be a subject matter expert among a team of professionals that analyzes complex business problems and issues using internal and external data to provide strategic business insight. This role identifies and interprets trends and patterns in datasets for reports and analysis using system reporting tools.


  • Analyze complex business problems using data from internal and external sources to provide strategic and actionable business insights with the overarching goal to reduce operational risk across the enterprise.
  • Execute the vision and strategy for the analytics team that creates and maintains ad hoc and recurring analytics for the Compliance organization.
  • Participate in cross-functional teams of technical & business partners, including senior stakeholders to identify business risks and create analytics and dashboards to monitor trends and detect outliers.
  • Leverage statistics to interpret trends and patterns in datasets to locate outliers, construct forecasts and recommend monitoring solutions for business partners.
  • Use technical experience and background to develop and leverage the long term analytical data solutions, relevant analytics and exception reporting.
  • Communicate results by developing dynamic and visual reporting that clearly communicates trends and statistically significant anomalies in the context of the business problem.
  • Leverage strong business acumen, presentation and communication skills to create and present analysis in a relevant, consumable, meaningful, and insightful ways.
  • Collaborate and strategize with other Business Intelligence professionals to share analysis, solutions, data structures and resources to minimize redundancies and improve efficiencies across the organization.
  • Be a subject matter expert on SQL, BI Tools, Excel, PowerPoint and Word.
  • Build collective team skillsets by training and overseeing development of other Senior Analysts.
  • Present findings and analysis to senior leadership team.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree in Management Information Systems, Computer Science, Math, Statistics, Business, Finance or related field or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience with business intelligence tools such as Tableau.
  • Experience using relational database systems (data warehouse) and optimizing SQL queries.
  • Experience with Teradata or SQL Server (SSIS/SSAS/SSRS) database.
  • Experience writing advanced SQL functions and procedures.
  • Experience with data modeling and data driven decision making using statistical software such as; R, SAS, SPSS or Python.
  • Experience using PowerPoint for presentations.
  • Willingness to travel occasionally.

Even better if you have:

  • A Degree.
  • Desire to work with complex data analytics, data products, and Big Data technologies..
  • Strong quantitative and analytical skills and a proven track record of turning large amounts of multi-faceted data into meaningful information.
  • Passion for Data technologies and how they will change business.
  • High level of curiosity and investigative mind-set with an attention to detail and accuracy along with a passion to learn new techniques with enthusiasm.
  • Strong interpersonal skills with the ability to engage and influence large teams and functional leaders.
  • Demonstrated capability to clearly communicate business-related and/or technical subject matter expertise to IT peers, Business Partners and executives.
  • Ability to explain confidential and complex issues and make recommendations to leadership.
  • Experience providing mentorship and/or training to other team members.
  • Experience providing business-related and or technical subject matter expertise on large, highly complex reporting projects and business analytics to support management, multifunctional departments, staff members, and peers.
  • Experience working with cross-functional teams to create specifications for reports and analysis based on business needs.
  • Project experience with the proven ability to work on multiple projects concurrently leveraging excellent organization and time-management skills.
  • Experience in the Telecommunications industry.
  • Ability to plan for and manage numerous processes and ad hoc projects simultaneously.
  • Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.
  • Experience using Excel as an advanced modeling tool.
  • A Business Intelligence Certification (Such as, a CPBI).

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.