What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

What you’ll be doing…

  • Conduct design workshops and guide the process through the various stages of UX design process including UX brief, research, wireframing, prototyping, testing and iterating.
  • Immerse yourself in the user journey through our products and those of our competitors, shape the experience design and ensure the user is placed at the centre of the design process throughout.
  • Develop deep understanding of the needs of customers and users, working with our Product Management, Product Marketing and Research teams to solidify this understanding and then present your findings and recommendations to the project team, stakeholders and the Product owner.
  • You will be an ambassador for simple design, ease of use and user centred design across Verizon Connect.
  • Plan and schedule your UX design work to be lock-step with other design members of the project team, and also with engineering and project management.
  • Report into the Head of UX and Design.


  • Be responsible for the UX research, design and testing for the product or products you will be assigned to.
  • Organizing, managing and moderating of user testing and also the recruitment of users.
  • Design IA, prototypes and detail design.
  • Define success criteria with researchers and product owners, and measure success via Heart framework.
  • Plan and run Design Thinking workshops with key stakeholders and your CFT team members.

What we’re looking for...

You’ll need to have:

  • Have 3+ year’s experience as a UX designer.
  • An online portfolio of Research, Personas, UX Flows, Experience Maps, Wireframes, Prototypes and User Testing.
  • Bring a user centered design approach to everything you do.
  • Identify user problems and issues through hands-on user research, observation and user testing.
  • Comfortable working with, shaping and leading, consistent design standards and experience libraries.
  • Generate wireframes, visual design concepts and high-fidelity prototypes individually and also collaboratively, particularly with engineering.
  • A proven track record in interaction design and wireframing and the ability to show the process you took from sketches to paper prototypes to low, medium to high fidelity prototypes.
  • Proven track record coordinating and leading workshops and Design Sprints.
  • Ability to plan and lead user testing.
  • Experience of working in cross functional teams throughout the end-to-end Design Process.
  • Handover of graphics and ownership technical specs for engineering.

Even better if you have:

  • A great UI design and graphic portfolio, while not essential for this UX design position, is a distinct plus.
  • Experience in the Design Thinking methodology and/or Design Sprints is a plus.
  • User Research and data analytics experience.
  • Experience of Lean UX a distinct advantage.
  • Involvement in a UI/UX framework and development and design.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.