What you’ll be doing...

Here, you’ll get to inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists, and driving sales targets to financials and store merchandising. You’ll be the one creating a superior in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services.

  • Lead your team by resolving customer issues and assisting with customer transactions
  • Inspire your team with training and coaching to deliver an exceptional customer experience by managing customer flow & store traffic
  • Identify any selling skill gaps, then create and implement development plans to help the team meet and exceed sales metrics & quota assignments
  • Run store operations – analyze staffing needs, report financial and sales data, manage cash, meet compliance, open trouble tickets with Facilities/Network/IT as needed to ensure store up-time & functionality
  • Monitors inventory by restocking shelves with product, maintains device security & manages cleanliness of the store
  • Manage store merchandising & planogram compliance in accordance with company expectations
  • Complete store opening & closing activities

What we’re looking for...

You’re a confident leader who collaborates with others to achieve results. You’re equally good at inspiring team members and engaging with customers. People want to be on your team. You drive results, use good judgment and are generous with your feedback so that people can develop and grow under your leadership. You can juggle many things at the same time, and still manage to provide that special attention to every detail - and every person.

You’ll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work evenings, weekends and holidays.

Even better if you have:

  • Demonstrated ability to drive positive results in a team environment.
  • Exceptional people skills for negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.
  • Strong written and oral skills for groups and individuals.
  • Experience multi-tasking in a fast-paced workplace.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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