What you’ll be doing...

Our BB2C (Business Bill to Cash) Project team is the Front Door for projects of all sizes delivering innovative solutions in the Digital age improving our organization's processes, improving the customer experience, delivering cost savings, ensuring billing accuracy, or enabling new revenue. Our organization is responsible for the Quote to Cash journey supporting the Verizon Business Group (VBG) customers. IT Systems changes occur on a routine basis and you are the voice of all BB2C stakeholders while partnering with GTS (IT) and the Verizon Business Group (VBG) to deliver changes to our systems. You’ll manage the project from start to finish, ensuring that it runs smoothly and that we deliver the best outcome for our customers and our organization. Don’t just watch the digital future unfold—be the engine that drives it.

  • Managing the project life cycle from determining the scope to delivery to the production teams i.e. coordinating with Project Managers to align project plans, gather requirements, overseeing the plan’s execution, timely and effective stakeholder communication, tracking unexpected and / or minimizing risks and reporting milestones and deliverables.
  • Ensuring projects are delivered with no ongoing manual support and minimal fallout.
  • Driving opportunities to eliminate waste and non-essentials from the business through system support and enhancements.
  • Ensure all projects comply with SOX controls & Internal Audit findings.
  • Support the 2.0 Verizon Business Group in executing on their product development plans ensuring collectible revenue as well as a positive customer experience.
  • Coordinating with project managers to create and align project plans.
  • Overseeing the plan’s execution.
  • Identifying, tracking and solving unexpected problems, while minimizing risk.
  • Communicating project milestones, challenges and deliverables.

What we’re looking for...

No one runs a project like you do---on your watch, no balls are dropped. You view a problem as a puzzle you’d like to solve. You’re no stranger to tight timelines and competing priorities. And you’re a great communicator, able to translate complex technical specifications into concrete requirements. You know how to engage a team, set clear standards, remove barriers, and resolve issues, and you’re committed to helping everyone on your team do their best work.

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge of project management, lean six sigma & design thinking processes and standards.
  • Experience managing projects & presenting status updates to your leadership.
  • Experience with current platform and legacy quote to cash processes with a focus on access & data/transport products.

Even better if you have:

  • A degree.
  • Project Management Institute (PMI), lean six sigma or design thinking certification.
  • Experience managing cross functional projects affecting more than one system and user team.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.