What you’ll be doing...

We innovate constantly to help the biggest names in business do business quicker and smarter and we apply the same vision and focus to the way we do business. You’ll be responsible for supervising a team of employees.

  • Training, coaching, and counseling employees, directing the work of employees, managing performance including setting objectives, assessing performance, placing on performance improvement plans, and recommending hiring and pay increases.
  • Leading a team of staff responsible for ensuring end-to-end, robust controls are in place and administered for specific Enterprise Billing processes.
  • Providing guidance to the staff who define, implement, and execute audits and controls.
  • Ensuring work gets completed according to expected timelines and processes in place to ensure accuracy.
  • Ensuring new products or process changes impacting specific Enterprise Billing processes supported are appropriately evaluated, and audit and control solutions defined and implemented to ensure accuracy when implemented.
  • Assisting analysts if they are uncertain of the process to follow for more complex scenarios.
  • Creating reporting that allows for proper workload leveling to be achieved and realign work between analysts, as need be.
  • Leading the team by being a role model, identifying opportunities allowing for employee growth and assisting the team in achieving all goals.
  • Providing consistent feedback to staff regarding performance and recognizing them for a job well done.

What we’re looking for...

You are well organized and detail oriented. You’re also a creative problem solver and enjoy leveraging a team to solve complex issues and drive innovation. You communicate clearly, concisely, and persuasively to senior leaders, team members, and external stakeholders to achieve desired results.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • People and Project leadership experience.

Even better if you have:

  • A degree in Accounting, Finance, or Business.
  • Four or more years of experience within Finance/Billing Operations or Billing Solutions.
  • Experience in Microsoft Excel and Access.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.