What you’ll be doing...

The Business Transformation Manager (BTM) will report into the Director of Business Transformation and work with business unit leaders and functional leaders at the highest levels within the organization to execute on a wide variety of strategic and transformative projects aimed at achieving the strategic and financial objectives of the business and preparing the business for future. The BTM may be asked to drive business transformation efforts across one or more Verizon business units. These transformation initiatives will be conceived at the highest levels of the organization and, as such, will have the visibility at that level.

The BTM will not only get to frame the initiative scope and strategy but will also lead the execution of the recommendations. In this process, the BTM will lead the execution teams drawn from the Business Transformation group and the business and functional units.

Responsibilities:

  • Work stream development, including Financial Analysis, KPI development and Forecasting of Financial impacts of the proposed work streams.
  • Responsible for all aspects of the development & implementation of more than one large project and provides a single point of contact for those projects - owns original concept through final implementation.
  • Lead conception, scope definition, and execution of various types of strategic and operational business transformation initiatives, ranging from Corporate and Operational Strategy to Process Improvement.
  • Provide proactive and engaged leadership on key projects designed to increase revenue, reduce expenses, enhance business efficiency, and improve customer experience.
  • Act as an effective change agent utilizing proper stakeholder analysis and change management techniques.
  • Working with the Director of Business Transformation, provide effective leadership for the initiatives under analysis and execution.
  • Provide senior leadership and functional unit management with updates on project status, key metrics, issues, and risks.
  • Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders.
  • Be a liaison between business units on projects that have a multi-organization or business unit scope.
  • Facilitate team meetings and cross-functional workshops.
  • Conduct analyses needed to prove or disprove the hypotheses driving the project execution.
  • Proactively anticipate and work towards mitigating risks to project execution or stakeholder engagement.
  • Support others by providing just in time coaching on business transformation and process improvement methodologies and tools.

What we’re looking for...

You have the ability to drive results at all levels, regardless of reporting structures and have a proven record of performance and trusted professional credibility. You are able to manage multiple simultaneous projects on time and budget.You are someone that has excellent verbal and written communication skills and are comfortable in working up and across the organization. You are a strategic thinker that results in new ideas that drives the business forward.

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness for travel

Even better if you have:

  • Bachelor’s degree in engineering, business, or a related technical discipline.
  • Experience or certification in Lean Six Sigma.
  • Ten or more years of total work experience, including some in telecom or related industries.
  • Experience in financial modeling.
  • Experience in strategy development, and a focus on operational processes, and customer experience.
  • Experience in the development and measurements of KPI’s.
  • FP&A or Accounting or other financial acumen.
  • Experience working in a tier-1 management consulting organization.
  • Presentation skills, including ability to create presentations using MS PowerPoint and experience presenting to all levels of an organization.
  • Quantitative and analytical skills, including ability to conduct outside/inside research, analyze data, and use MS Excel effectively to develop models and drive analyses.
  • Experienced team leader with proven facilitation, change management, and problem solving experience.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.