What you’ll be doing...

This position will provide technical leadership to a team of System Performance engineers in theNorthern California area.

Major responsibilities of this position include:

Oversee the successful implementation of new RF solutions into existing network including, but not limited to: new cell sites, cell site modifications, small cells, in-building systems and DAS. Proactively conduct long term planning to ensure long lead performance solutions are tracked and included in network upgrades/redesigns, and ensuring network performance maintains consistency with changing requirements and needs of the business.

Ensure the market networks maintain their network performance superiority and reliability, leading the team to ensure prompt trouble identification and resolution. Develop and implement processes to manage the overall diagnostics and trouble resolution/escalation for the VZW regional network related services. These networks include 5G, LTE, CDMA and EVDO. Work with other internal departments to set policies and procedures to enhance trouble resolution time. Work closely with Operations to quickly resolve customer impacting issues. Interface with regional network teams, Territory teams, HQ teams, and equipment vendors for the purpose of operations support and root cause analysis. Monitor and analyze call trending data to ensure service levels are met and maintained. Initiate and manage new processes to improve RF network performance & quality, identify and implement changes to improve service quality including antenna modifications, system parameter adjustments, and software changes. Work closely with other disciplines within the region utilizing strong communication skills to articulate priorities relating to the LTE network performance. Manage high capacity events including monitoring and reporting. Partner with RF Engineering to help drive overall RF network design to achieve performance objectives.

Maintain a strong relationship with the Sales organization supporting them as necessary to establish and maintain confidence in Network superiority.

Continue to provide the best network in the industry as measured by 3rd party drive testing.

Hire, train, and develop the team.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience
  • Six or more years of relevant work experience
  • Wireless industry experience
  • RF experience
  • Willingness to travel
  • A valid Driver's license

Even better if you have:

  • A degree in Electrical Engineering, Networking, or Computer Science
  • Demonstrated leadership skills, positive attitude, results-based and solutions-oriented mentality
  • Excellent Time and Task Management Skills
  • Strong technical, analytical, and project management skills

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.