What you’ll be doing...

The Verizon Consumer Group GTS organization is forming a new Compliance & Audit PMO, responsible for the program management of technical design and implementation of various privacy related projects, including the California Consumer Privacy Act (CCPA). CCPA is a top priority Enterprise program, enhancing the privacy rights of Verizon’s customers. The GTS Compliance & Audit PMO partners with Privacy, Legal, Business and GTS leads to help drive a Privacy by Design mindset including embedding privacy into design, operation of GTS systems and business practices.

We are looking for motivated, self-starter individuals to lead highly visible compliance and audit projects for GTS Portfolios. The technical project manager will ensure delivery of compliance projects and commitments, including the California Consumer Privacy Act (CCPA). The position requires frequent interaction with Privacy, Legal, GTS, Network and Business teams.

  • Develop compliance project objectives, milestones and measurable KPIs.
  • Demonstrate clear understanding of Privacy laws and requirements.
  • Lead project teams through delivery of large and complex projects.
  • Work with Privacy, Legal and Business to drive and document compliance program requirements.
  • Develop project plans to manage compliance system development/ e2e architecture/ development and delivery for Wireless and Wireline Consumers, Business Group Customers and Employees.
  • Perform program management/Scrum Master activities such as chartering, road mapping, user story grooming, iteration planning and retrospectives as well as implementation activities.
  • Ensure timely delivery of projects.
  • Manage project scope and risk.
  • Establish clear communication channels with GTS Portfolio Project Managers and custodians.
  • Communicate and educate technical teams of the compliance requirements.
  • Ensure all GTS applications meet compliance via data inventory, Personal Information Assessment and Privacy Dashboard integrations.
  • Initiate and plan role based training development.
  • Work with SMEs to develop strategic compliance tool development, develop plans to drive implementation.
  • Promote establishing governance and business practices to maintain compliance across multiple business units.
  • Develop and maintain program dashboard to reflect privacy compliance status for all portfolios.
  • Analyze and proactively manage problems and making decisions that impact overall system (s) and program (s) while acting independently.

What we’re looking for...

The ideal candidate will have the acumen to handle complex situations and multiple responsibilities.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Knowledge of privacy, Security, SOX requirements.
  • Agile project management experience.

Even better if you have:

  • A degree.
  • Knowledge of JIRA and Clarity.
  • CISSP, CISM or relevant certification.
  • Knowledge of wireless telecom business practices, including accounting, finance, revenue assurance, taxation, billing, customer care, legal, device management and network operations.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.