What you’ll be doing...

The position conducts and supports Company-wide investigations regarding fraud and suspected violations of Company policy, the Verizon Wireless Code of Business Conduct, and law. You are responsible for developing investigative plans, gathering and evaluating facts, conducting investigative interviews, writing investigative reports, making presentations to management, handling calls of an emergency nature, and interfacing with the law enforcement/intelligence community.

  • Ensure the safety and security of employees, and the protection/security of proprietary information and physical assets.
  • Conduct and support Company-wide investigations regarding fraud and suspected violations of law, company policy, and the Verizon Code of Conduct.
  • Provide recommendations for the implementation of policies and procedures, and creation or modification of systems in order to prevent and/or minimize loss or liability.
  • Interact with all levels of Company personnel on security matters and support security initiatives for Retail and all other departments.
  • Identify, develop and implement process improvements for the business.
  • Support the Loss Prevention, Business Continuity/Disaster Recovery, Public Safety Outreach, and Executive Protection\Physical Security teams within the Corporate Security organization as needed.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience in conducting investigations or audits; and formal investigative interviewing experience.
  • Willingness to travel and able to respond to emergency security matters on a 24 x 7 basis.
  • Valid driver’s license.

Even better if you have:

  • MBA or equivalent advance degree.
  • Certifications: Certified Fraud Examiner (CFE), Certified Protection Professional (CPP) or equivalent certificate preferred.
  • Four or more years of experience in conducting investigations or audits; and formal investigative interviewing experience.
  • Knowledge of billing, provisioning and point of sale systems.
  • Civil or criminal litigation support experience and familiarity with law enforcement practices involving sophisticated investigations, prosecutions and providing testimony are preferred.
  • Written and verbal communications skills.
  • Ability to write concise and factual investigative reports.
  • Ability to recognize and evaluate facts and objectively analyze situations.
  • Proficiency with MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook).
  • Knowledge of Verizon Wireless practices or knowledge of cellular equipment and network.
  • Data warehouse/data mining skills and reporting capabilities; experience in extracting data from the VZW data warehouse or other large data warehouses.
  • Established network in the law enforcement community.
  • Ability to handle sensitive and confidential
    information and matters is essential.
  • Project management skills with proven track record of managing complex projects from inception to completion.
  • Diplomacy in dealing with Company personnel.
  • Interpersonal and organizational skills.
  • Analytical reasoning skills.
  • Ability to prioritize multiple responsibilities and process high volumes of work in a timely and accurate manner.
  • Ability to operate in a fast paced environment with a sense of urgency and attention to detail.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.