What you’ll be doing...

Your primary responsibility will be building and monitoring billing reconciliations that monitor our system integrity and help to proactively solve any issues that may be with the systems by working with IT/Network. You’ll be collaborating with various HQ and Area teams/departments to identify business gaps, risks and resolutions while developing and managing strategic plans to mitigate concerns.

  • Trending cyclical billing revenue toidentifyand documentreasons for changes.
  • Utilizing various tools such as ACSS, VISION, POS, MARS, CPI, EDW and REVO to help ensure the integrity of our data and systems.
  • Reviewing various transactions for accuracy in the systems above covering order processing, online transactions, promotions, billing, rating, etc.
  • Serving as a liaison between various parts of the business, including Market Finance, IT, Customer Care, Receivables Controls, Fraud, and BGCO.
  • Minimal weekendand holiday work

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Three or more years of relevant work experience.

Even better if you have:

  • Bachelor’s degree in a business or technical discipline.
  • Strong knowledge of related front-end systems such as ACSS, VISION, POS, MARS, CPI, EDW and REVO.
  • Knowledge of ACSS, MTAS, MARS and CPI.
  • Data Warehouse and Oracle SQL querying experience.
  • Experience with Excel, Access, and Word.
  • Systems audit experience.
  • Knowledge of IP addresses and other basic internet terminology.
  • Ability to differentiate trends and relationships from a base of complex information and to relate and compare data from different sources and identifying relationships.
  • Ability to serve as an expert in the technical functions of billing/customer management and network signal generation systems.
  • Ability to communicate complex and/or technical information clearly and concisely to all levels within the organization.
  • Knowledge of the financial systems.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.