What you’ll be doing...

A vital part of the customer experience will be in your hands as you make sure customers receive monthly invoices on-time and accurately. You’ll be part of a team billing Verizon Connect accounts, ensuring customers are invoiced correctly and in compliance with their contractual commitments. When customers or business partners have questions about their bills, you will collaborate across functions to resolve them. Your role is critical in ensuring that our customers are invoiced correctly, in a timely manner and find it easy to do business with us.

  • Supporting monthly invoice generation which includes gathering billing data, assuring billing accuracy, calculating and posting charges, and creating and distributing invoices.
  • Reviewing and researching data to identify and resolve errors and billing variances.
  • Processing required customer credits and monitoring contractual commitments.
  • Collaborating with leadership and team members to streamline processes and improve efficiencies.
  • Coordinating rating calculations and adjustments and providing written confirmation of resolution.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Experience in Microsoft Office (Excel, Word, Access, Outlook).

Even better if you have:

  • A degree in Accounting, Finance, or Economics.
  • Written and oral communication skills.
  • Organizational skills and attention to detail.
  • Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes.
  • Ability to work independently, prioritize own workload, meet deadlines, and handle multiple demands and competing priorities efficiently.
  • Ability to be flexible, creative, and resourceful.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.