What you’ll be doing...

We are looking for a Sr. Business Intelligence analyst to join our team. You will act as a primary point of contact for customers, utilizing critical thinking skills, and industry and Verizon knowledge to help coordinate customer requests. Attention to detail is critical.

  • Prepare and manage files and documents to ensure regulatory compliance requirements are met.

  • Conduct research using numerous Verizon databases and the internet.

  • Collect and analyze data from disparate sources; integrate information and put it together in a logical, high quality report.

  • Help write functional requirements for internal support systems and participate in user acceptance testing as needed.

  • Help draft standard operating procedures (SOPs) and ensure SOPs are maintained in a timely manner.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Three or more years of relevant work experience.

Even better if you have:

  • Strong attention to detail and the ability to focus accurately and thoroughly on multiple simultaneous tasks.

  • Highly effective organizational skills.

  • Ability to think through complex concepts and tackle them in an efficient and timely manner with direction.

  • Demonstrated initiative, drive, and follow through with commitments.

  • Strong working knowledge and understanding of corporate and regulatory compliance.

  • Ability to comply with any regulatory requirements.

  • Ability to manage multiple priorities in a high pressure, fast paced environment.

  • Advanced interpersonal skills.

  • Understanding of voice and data network metadata, voice and data networks.

  • Solid communication and presentation skills.

  • Advanced Microsoft Office (Word, Excel, PowerPoint) skills.

  • Candidate must be able to successfully pass an extensive background investigation as a condition of employment.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.