What you’ll be doing...

At BlueJeans, we’re transforming the way people meet by creating a human connection in every experience. Together, we’re bringing video to everyone, regardless of location or device, including mobile, desktop, or room systems. We work with thousands of companies worldwide to upgrade everyday meetings, large-scale events, and social network broadcasts by replacing traditional web conferencing with face-to-face video communication. All our customers have one trait in common: they understand the benefits to bringing their employees, leaders, and partners closer together. Since 2009, we have raised $175M in funding led by Accel Partners, Battery Ventures, NEA, and Norwest Venture Partners.

Summary of Responsibilities

  • DevOps Engineers are responsible for ensuring BlueJeans Cloud services highly available, reliable, secure and scalable.
  • Automation, Orchestration and tools creation
  • Develop automation to improve our ability to rapidly deploy, effectively and proactively monitor applications in a large-scale environment.
  • Work closely with engineering teams and function well in a fast-paced, rapidly-changing environment

Primary Responsibilities & Objectives

  • Clear understanding of Agile development methodologies, DevOps best practices, and the product development lifecycle
  • Employ deep troubleshooting and scripting skills to improve the availability, capacity, and security of BlueJeans Cloud Services.
  • Design, build, integrate, improve and manage our CI/CD tools and pipelines
  • Implementation of proactive monitoring, alerting, trend analysis and self-healing systems
  • Experience with root cause analysis of critical business and production issues and professional in incident triage & response; effective working under pressure
  • Design system support documents and production application service run books where needed

What we’re looking for...

  • Bachelor’s Degree or equivalent
  • 7+ years experience in a DevOps Engineer role working on a SaaS product running on Private and Public Data centers
  • Leader with technical Hands on and 1+ years of Team mentoring Experience with handling highly skilled professional.
  • Advanced knowledge of programming languages such as Python/GoLang/ Groovy/Java and writing code and scripts.
  • Deep Understanding on Public Cloud AWS [ Atleast 2+ years experience]
  • Deep understanding on SaaS product Reliability, Capacity and Monitoring [At least 2+ years experience]
  • Deep understanding and Hands-on in IaaC (Terraform), Configuration Management (Ansible/Chef/Puppet) [At least 2+ years experience] .
  • Deep understanding on building CI/CD and Deployment Automation [At least 4+ years experience]
  • Deep understanding and Hands-on in Build Release Management (Creating Build Pipelines using Jenkins) [At least 2+ years experience] .
  • Deep understanding and Hands-on in Docker Orchestration tools (AWS ECS, EKS, Kubernetes). [At least 2+ years experience] .
  • Deep understanding and Hands-on in monitoring application and infrastructure performance and reliability (Using New Relic/DataDog/Nagios AWS CloudWatch) [At least 2+ years experience] .
  • Experience with elastically scalable, fault tolerance and other cloud architecture patterns
  • Experience with modern cloud development practices (microservices architectures, REST interfaces, etc.)
  • Managing metrics monitoring systems like Graphite, Prometheus, etc.
  • On-call rotation to support our OnCall
  • Ability to oversee and mentor junior software developers, as well as report to management.

Additional Knowledge and Skills

  • Must possess good communication and inter personal skills
  • Must demonstrate a willingness to learn, have a desire to improve on a daily basis
  • Aggressive timelines
  • Dealing with conflicts
  • Prioritization changes quickly based on customer needs
  • Run scrums and in agile environment

Verizon recently acquired BlueJeans and plans to integrate BlueJeans employees into Verizon, including its compensation and benefits programs, in due course. This position will be part of that planned integration.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.