When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Position is for a Junior Security Engineer.The candidate will have two primary roles: User support and Internal Support.

  • Process trouble tickets from multiple systems and work to resolve user connectivity issues in an expeditious manner.
  • Communicate with clients using Slack, Jabber, email, and other official methods.
  • Adjusting workload in accordance with the number of trouble tickets.
  • Call in additional resources as needed and can reroute tickets to other organizations - should the need arise.
  • Working with various firewall and proxy technologies.
  • Deploy firewall and proxy policy updates, usually after normal business hours, and occasionally on weekends.
  • Work unsupervised and make limited decisions on her/his own. If clarfications are needed, the candidate is encouraged to reach out to assistance to peers, others outside of the organization, and where appropriate web search engines.
  • Attend engineering and desgin call and will need to relay the information to other team members - both orally and in written format.
  • Create presentations and present the content.

Postion will be full time remote.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or one or more years of work experience.

  • One or moreyears of relevant experience with firewalls and proxies or like technologies.

  • Experience with Windows, Macs, and Chromebook PCs.

Even better if you have:

  • Strong communication skills, both oral and written, since the work involves working with non-technical and technical people.
  • Knowledge of how to build firewall rules using vendor provided tools,and have worked with proxy rules/policies and undrestand the impact of manipulating those policies.

  • Understanding of TCP/IP networking, routing, IP tools for diagnosing network issues, and subnet masking.

  • Knowledge of IPv6.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.