When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

We have an opportunity for a UX writer to join our Research and Development team. Our UX writers work with cross functional teams, that include researchers, designers, product owners and software engineers who own specific parts of our Reveal platform.

UX Writers are responsible for creating the copy on everything from buttons to pages to error messages. This can involve working on a single piece of content or on the end-to-end journey of a service to help users complete their goal. They must deliver the product’s message from the inside out and make sure that message is consistent, easy to understand, and in line with the goals of the product. They are part of the team and are involved with creating products from the beginning.

About Verizon Connect

Verizon Connect produces the industry-leading fleet management solution Reveal, which enables customers all over the world to track their vehicles, equipment and field workers in real time to help our customers run safer, more efficient businesses. Our design team is involved in defining the hardware, packaging, the service design of our product as well as the user interface of our software on the Android, iOS and Web components of the Reveal platform.

You are a talented UX writer looking to move into a team where you can learn about every aspect of the content strategy and design. You’ve heard a lot about the Internet of Things, but want a job where you can work on it. You want a well-structured team with opportunities to grow, where your career development is taken seriously. You know you can make a strong contribution to the user experience of our product line, and you just need a chance to prove it to us.

  • Collaborate with designers, product teams, and researchers to craft content and language systems across a variety of contexts, including UI components, to editorial content, to help text.
  • Collaborate with SMEs and stakeholders to ensure accuracy of content and efficient approval.
  • Implement style and standards across digital and offline channels.
  • Content review and evaluation, contributing to continuous improvements and iteration.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.
  • Experience of writing and editing digital content and have experience of using content management systems to publish content.
  • A portfolio that showcases your writing and process.
  • Experience of working with product and design professionals on an integrated team.
  • Experience with content standards and style guidelines and examples of how you’ve applied these to your work.

Even better if you have:

  • Several years of experience as a UX writer.
  • Experience in analytics, while not essential for this role.
  • Experience in the Lean UX or working on an agile team.

Moving the world forward together

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