When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Verizon Connect provides GPS-enabled fleet management and tracking products that help businesses reduce fleet costs, increase productivity and improve customer satisfaction.
Our best-in-class solutions deliver a comprehensive set of capabilities including real time mapping, detailed activity reports, email alerts and more – All delivered through an easy-to-use web based interface.

We have an immediate need for a Product Owner to develop valuable additions to our growing suite of products. This highly impactful role sits within the Hardware/IOT product team. You will be responsible for clearly defining the next generation of hardware devices’ functionality and the server-side infrastructure support of said devices, by working with (and leading) cross-functional teams to define and ensure the success of our fleet management products. You will need to be self-directed, collaborative and able to cultivate strong relationships with teams and partners.

Detailed responsibilities will include:
• Define product requirements – writing and prioritizing use cases.
• Collaborate within your cross-functional team to produce market leading user experiences which solve customer needs and market problems.
• Write Agile based Epics/Stories that conform to best practices,including acceptance criteria, positive and negative paths, etc.
• Manage product backlog, prioritize feature development, support execution plans and ensure that the developed product is quality assured following the Hardware/IOT roadmap.
• Partner with Product Managers, Development, UX, Installation and Deployment teams, to understand customer needs and envision new product solutions.
• Incorporate feedback & input from customers, partners and teams on product requirements.
• Ensure products and releases are launched correctly and on schedule. Gather customer feedback, run advisory sessions, UAT sessions and measure/manage NPS post launch.
• Perform in-depth data analysis to understand product performance/uptime/usage post launch.
• Identify root cause of product issues and manage customer expectations.
• Synthesize your own analysis and succinct recommendations for a path forward.
• Partner on product documentation during the Go-to-Market process for new features.
• Operate in a highly matrixed, globally distributed organization.
• Manage multiple priorities in a fast-paced and changing environment.
• Effectively communicate the roadmaps, product plans, project status updates and timelines to internal stakeholder teams in order to ensure alignment and cross-group readiness.
• Assist with other product management responsibilities as needed.

What we’re looking for...

You’ll need to have...
• Bachelor’s degree or relevant work experience.
• Experience of serving as a Product Owner, Business Analyst or Project Manager within a technical environment.
• Experience of working in an Agile & Lean/Kanban product dev environment, interacting with both hardware and software development processes.

Even better if you have...

• Experience in managing and building consumer electronic hardware/devices.
• Experience in creating superior user experiences for Mobile & Web based products.
• Experience of working with OEMs (Original Equipment Manufacturers).
• Experience of working with Telematics.
• Experience of API (Application Programming Interface) or Microservice specification.
• Experience of performing data queries in databases and validating data quality.
• Experience of working with SQL.
• Experience of working in an SOA environment.
• Basic understanding of modern software development technologies and languages.
• A Master's degree in Computer Science or an Engineering discipline, or extensive practical experience working with IOT solutions.