When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

In this role, you will lead a team that develops SRE framework and practice all tenets of SRE, vision and technical leadership to enable the execution of best in class operations practices that would improve Reliability of applications. You will help execute on our vision for Site Reliability Engineering (SRE), determining how each system relates to each other and using a breadth of tools, build auto healing solutions to improve Reliability for customers. Practices, such as limiting time spent on operations, and proactive identification of potential outages, factor into the iterative improvement key to both product quality and interesting, dynamic day-to-day work.

  • Implement SRE Framework, develop monitoring tooling across the stack, and optimize systems for uptime, performance, and reliability based on the data gathered by this tooling.
  • Eliminate toil by automation across all the layers – infrastructure provisioning, configuration management, deployment, testing, and operation.
  • Work on retooling our infrastructure to provide an agile, cloud based foundation that provides common infrastructure management and automation framework.
  • Interface directly with senior staff members within the organization to discuss and assess compliance with IT policies, standards and procedures, suggest opportunities for improvement, and report on the status of specific.
  • Work with development teams throughout the software life cycle ensuring sustainable software releases.
  • Practice sustainable incident response and blameless postmortems.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Six or more years of experience in applications development, infrastructure, or database architectures.
  • Experience in Systems Architecture, in-depth knowledge on SRE, IT Operations, Cloud, Coding and Scripting experience with Java, JavaScript, python and .NET, understanding of AI/ML.
  • Automation experience.
  • Willingness to travel.
  • Experience with coding or scripting.

Even better if you have one or more of the following:

  • Bachelor’s degree or equivalent experience, Master’s degree.
  • Ability to program with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
  • Good understanding of SRE practices and principles to build resilient systems and to provide business continuity.
  • Experience with software development, software delivery lifecycle, application modernization, DevOps, Service/Infrastructure as Service and Operations.
  • Problem solving and collaboration skills.
  • Experience in vendor management.
  • Experience in IT Security and compliance, operations and network services, and application development.
  • Experience in Cloud & Container platform Strategies, Design, Architecture and Migration.
  • Experience in delivering high-value solutions in dynamic and ambiguous environments.
  • Experience leading medium to large projects by bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members.
  • Experience serving as both a mentor and advocate for your team.
  • Experience performing analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
  • Experience leading and participating in performance tests identify bottlenecks, opportunities for optimization, and capacity demands for Iconic phone launches.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.