MoveTheWorldForwardTogether

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As a Senior Network Engineer with Verizon's managed network services team, you’ll work directly with external F500 customers to define requirements relating to network transformation, upgrades, and steady state engineering support. You’ll work directly with customers, build trust with stakeholders, and own the design process as a network engineering subject matter expert. The focus of this position will be SD-WAN design and implementation. A qualified candidate will have participated in the design and implementation of enterprise SD-WAN. You’ll work closely with Verizon's internal teams (e.g., customer operations, project management, engineering) to ensure customer requirements are met. In addition, you’ll provide technological vision for network transformation, serve as the engineering team lead back into Verizon, and ensure information is flowing to engineering resources assigned to project.

  • Creating client solutions based on business requirements involving advanced networks, data center, security, and virtualization technologies; as well as development of fault and performance management policies and automation rules.
  • Proactively managing client engagement at all client levels, technology lifecycle development, and planning and coordination with various internal/external stakeholders.
  • Supporting standard and custom solution development initiatives and network management device and application certification for Managed Services solutions and clients.
  • Collaborating with Engineering/Planning, IT, Product Development, and various Verizon and external delivery and support teams to manage the design and implementation of client projects.
  • Providing technical trainings and support for the Managed Services Operations team.
  • Designing, implementing, and supporting solutions involving, but not limited to, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g., Virtualization, SDN, NFV) technologies.
  • Analyzing, evaluating, and communicating network capacity and performance data with the objective of driving improvements to customer networks.
  • Providing Matrix supervision of a team for specific projects, resource management, process documentation, and peer mentoring.
  • Overseeing customer network documentation (e.g., solution design document, record of change, network diagrams).
  • Acting as an escalation point, providing 4th level incident support for customers.
  • Supporting and participating in presentations and demonstrations related to technology, process, or client solutions as necessary.
  • Owning design process and addressing critical issues.
  • Protecting Verizon's customer proprietary network information and Verizon information assets.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Four or more years of experience as a network engineer, designing and implementing enterprise networks.
  • SD-WAN experience.

Even better if you have:

  • Master's Degree and three or more years of experience in technology disciplines.
  • Cisco CCNP/CCDP/CCDA/Meraki certification or equivalent practical knowledge, and/or Juniper JNCIS.
  • Strong knowledge of Juniper and Cisco knowledge with MPLS network architecture and design disciplines, operational support familiarity, previous and current extensive direct implementation and thorough configuration knowledge and capabilities for all platform levels.
  • Strong customer interfacing experience.
  • Strong written and oral communication skills.
  • Skill in technical writing.
  • Strong knowledge of all routing protocols (e.g., BGP, EIGRP, OSPF, GLBP, VRF), Traffic engineering, L2/L3 VPN, multicast and class of service.
  • Strong understanding and familiarity with router, LAN switch, application accelerator, wireless controller, and IP Voice.
  • Ability to adhere to processes and procedures.
  • Ability to research complex technical issues and develop solutions.
  • Strong attention to detail, detail orientation, and organizational skills.
  • A drive for results.
  • Ability to solve complex problems creatively, leveraging conceptual and analytical thinking skills.
  • Ability to work complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

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