When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The MyVerizon Application Lead Experience Manager will define business opportunities, lead and manage overall execution of a multi-faceted plan of key growth and innovation initiatives to meet strategy objectives and drive digital transformation. Your team will be responsible for driving digital service and adoption by identifying opportunities within our current Wireless and Home Products to create a unified experience. You have an analytical mindset and leverage a data-driven approach to optimize current tactics and stay on top of the latest technologies and trends.

You will drive cross-functional collaboration with constituents beyond digital, including alignment of vision, key strategies, technologies and success metrics to enhance business performance, productivity and long-term profitability. You will actively keep a pulse on commerce targets and performance. You understand the current state of the business, customer expectations, marketplace demands and technology. You will stay abreast of digital capabilities, industry research and analyze market conditions, and sales funnel analytics to advise on the challenges and drive forward opportunities that will deliver the future state digital distribution strategy. You will ensure highly effective and mutually-rewarding customer and stakeholder relationships, and effectively communicate with Verizon key stakeholders and executives.

  • Manage Aspects of the MyVerizon Application initiative for Verizon.
  • Develop and lead a high-performing team of digital professionals.
  • Lead teams through complex initiatives with multiple components including research and insights, business case development, competitive analysis, establishing a business to business digital vision and digital roadmap development.
  • Assist in developing Style guide for unique native & NSA components
  • Build new features and optimize digital capabilities that drive recurring revenue through the positioning of the Verizon feature/application portfolio
  • Develop and maintain Epics & User Stories (high level requirements)
  • Contribute to Page templates built
  • Partner with cross functional teams during the development and implementation of key digital solutions that cross multiple channels.
  • Oversee multiple, simultaneous digital/technical work streams, liaising with other teams for planning, knowledge management and standards development that can support scalability and efficiency.
  • Drives continual evolution and enhancement of the digital customer experience
  • Partner with internal and external stakeholders (CMO, Sourcing, Ops Support, IT, Device Marketing, Legal, Compliance, Vendors and Agencies) teams to maximize channel performance.

What we’re looking for...

You are an action oriented, results driven professional with a history of driving a business in a fast paced, ever changing environment.

You’ll need to have:

  • Bachelor's degreein Business/Marketing or Computer Engineering/Science or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience leading multi-disciplinary teams and directing the work of others in a matrixed environment.
  • Background in digital experience, digital marketing and digital product management either in a business, agency or consulting organization.

Even better if you have:

  • An MBA or higher degree in Digital Marketing and Media.
  • Lean Six Sigma Green or Black Belt Certification.
  • Digital experience, digital marketing and digital product management either in a business, agency or consulting organization.
  • Experience creating road maps and detailed financial business cases for change, specifically developing robust business cases to support and prioritize new concepts/opportunities.
  • Experience using analytical methods to create project analysis and recommendation support.
  • Strong communication and interpersonal skills and the creation/delivery of succinct executive-level presentations to communicate vision and concepts/opportunities to all levels of the organization.
  • Insight and practical knowledge of digital technologies, products and services and the overall digital ecosystem.
  • Ability to define digital trends across industries and apply those impacts.
  • Strong quantitative skills in financial and assessment of monetization models.

Moving the world forward together

Our credo is at the core of the
V team culture.  

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