When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

SRE Engineer for the VIES team is responsible for the reliability of our infrastructure platforms with a focus of availability and stability. The SRE engineer is responsible for successfully designing upgrades, overseeing changes, monitoring releases and improving performance of the platforms to provide quality services to our customers. While there is a strong focus on performing traditional operations functions, such as resolving incidents and being part of crisis calls and equal focus is on developing automated self healing solutions to make the platform more resilient based on root cause analyses. The role requires good problem solving, operations skills as well automation skills to get deeper in to the issues and improve SLI’s.

  • Monitoring and metrics the performance of server/storage platforms, design SLOs/ Dashboards and build Analytics to predict anomalies.
  • Improve SLI’s and show continuous improvement in metrics.
  • Forecasting platform resource requirements and identify potential performance and demand bottlenecks beforehand (Capacity Planning).
  • Creating automated release plans on engineering workflows, patches and install with zero downtime on platforms (Change Management).
  • Providing on call support and root cause analysis (Emergency Response).
  • Automating repetitive tasks (toil management), automated health checks, self-healing environments.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience on desktop and server operating systems.
  • Experience in designing and implementing infrastructure monitoring solutions such as Controlup, Uberagent, Splunk.
  • Two or more years of scripting languages like Shell scripting / Python.

Even better if you have:

  • A degree.
  • Knowledge on Server, Storage, Network, Security and Firewall technologies to have the ability to design solution for any kind of requirement.
  • SQL experience.
  • Knowledge and experience in Moogsoft components.
  • Strong knowledge on agile/ devOps toolset and automated release management.
  • Teamwork, Problem-solving, good written and verbal communication skills.
  • Willingness to work a flexible schedule that overlap with US Business hours.
  • Agile/ DevOps engineering – experience working in a product operating model which is based on Agile/ Scrum practices.