MoveTheWorldForwardTogether

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Looking for a Marketing Technology Lead who will be responsible for the delivery of several critical real-time marketing enablers. Can advise marketing partners on technical and creative issues, choosing and implementing solutions and ensuring safety and trade compliance of systems and products. This role will be highly focused on the delivery of design solutions for the content personalization. This person will lead a global team of diverse talent and will need to work hand-in-hand with the UI/UX team (Care, POS, Mobile First, DotCom) along with the Domain and Aggregate Services team, Pega team, Adobe, AI&D, RTEs, and Business teams. This role will ensure that end to end technical solutions are developed for MarTech programs, working closely with the Enterprise Architecture team. Along with closely collaborating with internal Verizon technical teams, this role will also be expected to manage vendor deliveries and drive vendor product roadmap based on business needs.

  • Executing on the business needs and making business critical decisions for scoping and sizing programs and enabling a consistent and agile delivery process.
  • Understanding of the several components of the MarTech stack specializing in content personalization and Adobe Target and Audience Manager.
  • Delivering of several critical real-time marketing enablers. Can advise marketing partners on technical and creative issues, choosing and implementing solutions and ensuring safety and trade compliance of systems and products.
  • Leading a global team of diverse talent and will need to work hand-in-hand with the UI/UX team (Care, POS, Mobile First, DotCom) along with the Domain and Aggregate Services team, Pega team, Adobe, AI&D, RTEs, and Business teams.
  • Ensuring that end to end technical solutions are developed for MarTech programs, working closely with the Enterprise Architecture team along with collaborating with internal Verizon technical teams.
  • Executing on the business needs and making business critical decisions for scoping and sizing programs and enabling a consistent and agile delivery process.
  • Applying the several components of the MarTech stack specializing in content personalization and Adobe Target and Audience Manager.
  • Driving technical solutions and designs towards the North Star architecture.
  • Establishing strong partnership with vendors, manage the vendor deliveries, and influence vendor product roadmap.
  • Ensuring that programs/projects are delivered on time and results meet budget, time, quality and strategic and tactical key performance goals.
  • Recommending, developing, and implementing process improvements to enable personalized experience on digital self-service channel, IVR, and external sites. Resolve customer complaints in a timely manner. Derive actionable insights from the voice of the customer.
  • Developing policies & procedures for assigned sub function(s); tasks are multiple and diverse; work requires interpretation to ensure appropriate application. Exercise independent judgment in methods, techniques & evaluation criteria for obtaining results.

In this hybrid role, you will have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Strong experience on several Adobe solutions, especially the Adobe Target or Audience Manager.
  • Knowledge of Marketing technology stack with focus on content personalization solutions.
  • Willingness to travel up to 25%.

Even better if you have:

  • Bachelor's degree in Computer science, Engineering, or any other related marketing field.
  • More than four years as a marketing technologist.
  • Strong experience in assessing multiple vendor solutions.
  • Experience in partnering with Business and IT teams at multiple levels to drive alignment and delivery of complex problems.
  • Ability to identify opportunities, facilitate sessions to ideate and come up with joint cross-functional solutions to improve digital experiences and streamline omni-channel processes.
  • Ability to meet deadlines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment.
  • Communication, project management and strategic thinking skills along with strong technical experience along with ability to communicate complex concepts effectively.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).