When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Transactional Communications are a critical part of the customer experience at Verizon. They provide confirmations, deliver information about products and services, and generally serve as a guide for the customer throughout their lifetime at Verizon. These high-volume communications lower call volumes, drive revenue, improve the customer experience and increase loyalty.
In 2022 we are redesigning the structure of the Transactional Communications team to support the growing needs of the business. We will be modernizing our capabilities and enhancing the agility, quality control, and throughput of our function. As part of that transformation, we are creating a new team that will manage the development of Transactional Communications using the Adobe Experience Manager platform.
As an AEM Front End developer, you will be part of a dynamic and vibrant Marketing team that is passionate about the customer experience. Our passion is exhibited through the communications we create and send to our customers as part of their end-to-end journey with Verizon. This position requires working with other teams across Marketing and the enterprise such as communication campaign managers, delivery managers, and IT/GTS to create the best possible communications experience. It requires proficiency with the Adobe Experience Manager (AEM) application where communications will be built and housed.

  • Work with internal marketing teams as the Adobe AEM subject matter expert.
  • Provide input on existing template functionality and how best to support new business requirements.
  • Utilize existing AEM components to build outbound communications that meet business requirements.
  • Work with UAT/QA teams to validate any content or template changes.
  • Maintain template integrity by troubleshooting any template defects or issues.

What we’re looking for...

You can thrive in a fast-paced environment that is constantly changing and collaborate with others to meet business needs. You welcome new challenges, are dedicated to and takes pride in your daily work. Finally, you are not only accomplished in the functional capabilities of AEM, but also you have an eye for well-designed communication and an interest in and an ability to understand the business reasons behind what we are building.
You’ll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Two or more years of relevant front-end development experience.
  • Experience with Adobe Experience Manager and Adobe Campaign.
  • Experience building emails or web pages in a CMS environment.
  • Experience with project management tools such as Jira.

Even better if you have:

  • AEM Certification.
  • Email marketing experience.
  • Excellent organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Experience in the following languages and technologies are highly preferred: JavaScript, EJS, HTML, CSS, XML, and JSON.
  • Experience with personalization and targeting tools.
  • Experience working with content management systems or software.
  • Experience with AEM Experience Fragments.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).