When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

We constantly seek to improve the customer experience with our innovative technologies and elite service. That’s where you come in. You will provide Technical Engineering support as part of a project team responsible for a product and technology transition of a large customer network. You will become a trusted advisor ideally positioned to satisfy the technical tasks and requirements of the project.

  • Utilize contemporary technologies including Ethernet, Access, MPLS, TCP/IP, IPSec, BGP, QoS, VOIP, IP Telephony, and Multicasting.
  • Be involved in Routed/switched network design, configuration, and activation/cutover activity.
  • Create hardware and software configuration upgrades.
  • Provide IP addressing and routing strategies.
  • Develop individual skill set and expand product knowledge to maximize, including attaining designated certification requirements and attending product-specific training, reviewing technical literature, and obtaining hands-on experience
  • Articulate the Verizon Business vision on new technologies and solutions towards the client, positioning Verizon Business as a thought leader on key technological developments.
  • Assist in customer solutions/technical requirements and champion resolution of product gaps internally in support of Project (also towards Product Groups).

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You take a lot of pride in your work and as a self-starter you enjoy learning new skills and taking on new tasks. No stranger to succeeding in a fast-paced, ever-changing network environment, you balance competing priorities with ease. While you work well independently, your team orientation and collaborative nature make you an obvious choice to lead multi-functional teams.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Willingness to travel, up to 25%, as needed.
  • Experience in Engineering or an Engineering support function.
  • Industry knowledge and experience in the following areas: VOIP and Data CPE, Ethernet Access, CTE, and Telco network topology, Customer facility and equipment room Infrastructure knowledge, Managed Network Services, and/or VOIP communications and technology.
  • Experience developing LAN/WAN/VOIP network solutions, preferablyfor large managed customer networks.

Even better if you have one or more of the following:

  • CCNA experience/certification.
  • Experience with networking concepts including: software defined networking, routing and switching protocols.
  • Experience in the tech industry with experience in pre-sales, customer-facing consulting or other relevant experience.
  • Excellent customer service and organization skills.
  • Excellent verbal and written communication skills.
  • Highly organized and detail oriented.
  • Ability to take initiative and work independently or as a member of a team.
  • Demonstrated proficiency in the following areas: multi-tasking, critical thinking; and the ability to work quickly, efficiently and accurately in a dynamic and fluid environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).