When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As a MAC Desktop Infrastructure Engineer with a passion for driving the delivery of desktop infrastructure solutions for the global enterprise. Self-motivated, enthusiastic, results-oriented person.

  • Provide ownership of the Apple Mac Infrastructure strategy and technical direction. Engineer Apple Mac deployment, management and macOS solutions to assure quality service delivery and continuity.
  • Provide technical leadership and serve as the technical point of contact for assigned projects. Lead design sessions, assessment analysis and troubleshooting.
  • Provide technical input into the Apple Mac engineer in Support regional/global operational teams with technical subject matter expertise.
  • Assist with knowledge transfer to internal engineering and operational peers.
  • Proven track record of designing and engineering for large implementations of Jamf Pro in a geographically dispersed environment.

What we’re looking for...

You will need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge of macOS / Mac OS X hardware platform.
  • Technical knowledge of the Mac Operating Systems (multiple versions).
  • Knowledge of the OSX application development environment.
  • Knowledge of management controls of OS X.
  • Experience in deploying Mac OS X / macOS builds in medium and large environments.
  • Experience in Device Enrolment and lifecycle management of Apple hardware.
  • Experience in deploying and managing device security policies.
  • Implementation of Data Loss Prevention solutions in Mac environments.
  • Implementation of end point protection solutions in Mac environments.

Even better if you have:

  • In-Depth understanding of Mac OS management platforms with specialization in JAMF.
  • Familiarity with virtualisation tools.
  • Familiarity with Xcode, Android Studio.
  • Ability to handle critical and escalated incidents.
  • Proven ability in global vendor coordination for device management solutions.
  • Widely used automation tools/technologies in the infrastructure environment.
  • Six Sigma/ITIL Service Management Framework.
  • Application of Machine Learning/Artificial Intelligence in IT operations.
  • Big data, data analytics theory and application.
  • Software engineering principles (preferably Agile/Scrum) and their application to the creation of self-healing infrastructure and applications.