When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As the Circular Supply Chain Planning Systems Support Lead, you will be responsible for managing production support issues and /or leading enhancements for critical supply chain planning systems. You will also be responsible for Production Defect Management for our Circular Supply Chain Planning systems, as well as leading efforts for Special Planning System Projects for new design / architecture enhancements and/or complex code changes, in addition to Continuous Process Improvements for Quarterly Upgrades of SAP IBP Cloud Solutions.
This position has no direct reporting resources, however, the candidate will be responsible for leading members of the production support team in order to provide oversight for defect resolution and tracking, thus the Circular Supply Chain Planning Systems Support Lead will also influence and encourage others in order to successfully support the needs of the business.
You will lead Cross Functional Teams (CFTs) with stakeholders from Global Technology Solutions (GTS), Planning business partners, members of Global Supply Chain operations as well as Strategic Business Innovations. You'll manage certain strategic planning systems projects that support planning operations for process improvements within the Supply Chain. You will serve as the technical lead for Continuous process improvement solutions and oversee quarterly upgrades related to Circular Supply Chain systems.

  • Develop and lead requirements for complex code implementations by translating the business needs into technical requirements.
  • Facilitate production communications outages and enhancements and provide change management for new functionalities.
  • Develop system Testing approaches and oversight of test script development in support of future SAP IBP Cloud implementations.
  • Manage production Go- Live activities for code implementation with GTS and cloud upgrades.
  • Maintain on-going interaction with stakeholder groups and other functional areas relating to Supply Chain Systems and processes.
  • Manage Defects to ensure resolution is achieved in accordance with SLAs (Service Level Agreements).

What we’re looking for...

You'll need to have:

  • This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.
  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in SAP Integrated Business Planning for Supply Chain (SAP IBP) software.
  • Experience with Microsoft Excel.
  • Experience balancing multiple projects with sometimes conflicting priorities.
  • Experience in Project Management and/or Organizational Change Management.
  • Experience analyzing data and identifying emerging trends/issues.
  • Willingness to travel.

Even better if you have one or more of the following:

  • Master’s degree or equivalent experience.
  • Experience with Cloud-Based Planning Solutions in areas of Forecasting/Demand, Inventory, Supply, and S&OP.
  • Experience in Software Implementation.
  • Experience with ERPs.
  • Experience with Ariba Supply Chain Collaboration (SCC).
  • Lean Six Sigma / process improvement experience.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).