When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As the SeniorAnalyst Retail Facilities you would provide support to Verizon Wireless Retail leadership at the territory level for preventative, projects, and maintenance/repair of retail stores. You will manage the day-to-day roll out of new initiatives, processes and procedures to retail leadership including: Directors, District Managers and Store Management. You will also be responsible for contract management including accurate documentation, quotes, scopes and negotiations.

  • Managing capital and expense costs for retail stores and projections for future budgets.
  • Setting and monitoring expectations for Cushman and Wakefield to manage multiple vendors through tracking of vendor performance on a daily basis.
  • Managing all preventative and maintenance/repair work associated with retail stores within a geographic territory.
  • Managing vendor relationships including landlords by meeting regularly to coach and develop clear expectations.
  • Responsible for various capital purchase order requests and approvals including but not limited to: developing scope of work, support controller guidelines, strategic planning for best use of capital funds each year.
  • Reviewing and approving all expense invoicing prior to payment being processed.
  • Notifying Cushman and Wakefield as well as billing coordinators of all vendor changes, store locations closing or opening, landlord changes, anything that impacts proper billing.
  • Initiating all project work in existing stores including but not limited to minor remodels, wall removals, and showroom millwork replacements.
  • Devising new programs to continuously improve quality effectiveness and add value by seeking means to reduce annual facility costs.
  • Training store staff of upcoming or new programs and processes.
  • Being a liaison between store personnel and other groups such as Risk Management and Environmental Management.
  • Ensuring that the Disaster Recovery program is in place for all retail locations and that all locations are prepared for potential disaster scenarios.
  • Being the Facilities lead for burglaries at retail stores including coordinating with security vendor, clean-up of store and boarding up and securing premises.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of experience.
  • Three or more years of relevant work experience.
  • Experience in retail facilities work (e.g., minor electrical, plumbing, carpentry and mechanicals).
  • Knowledge of financial analysis and budgeting.
  • Night and weekend hours may be required on an as needed basis.
  • Willingness to travel up to 75% of the time.
  • Valid driver’s license.

Even better if you have:

  • A degree.
  • Bachelors Degree in Facilities, Real Estate, Construction, or business related major.
  • Strong office and computer skills.
  • Strong verbal and written communication skills.
  • Ability to plan, organize and implement activities; balance multiple priorities to meet a demanding workload with strict deadlines while providing excellent service to the customer.
  • Experience in Project Management.
  • Membership in related organizations such as PRSM, IFMA or BOMA desired.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).

Moving the world forward together

Our credo is at the core of the
V team culture.  

Perks that work for you

View our benefits

Learn more

Explore more about Operations jobs

Your Careers Account

Create / update your career account