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Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

In order to lead the aeronautical internet of things and enable the continuing expansion of commercial UAS operations, Skyward must provide high quality products to our customers. The Quality Assurance Automation Engineer is a critical player in this mission. This role will define test plans and create automated functional, system, and regression tests specifically for web-based applications. The role not only ensures the quality of the shipped product but also drive the efficiency of the releases via automation.

As a Sr. QA Engineer you will provide mentorship to the software quality team. You will enforce quality assurance standards and execute test plans with a focus on ensuring our apps remain at the highest quality. You will contribute to automated test suites to ensure system quality and performance. You will keep on top of industry trends and emerging technologies in test automation. You will test the Skyward platform across operating systems, devices, and browsers while keeping an eye on quality, performance, and usability. You will write clear, effective bug reports and track issues through their lifecycle. You will advocate for Skyward’s customers, ensuring they have a delightful experience using the Skyward platform as they run their drone businesses around the world.

● Suggest best practices and process improvements to integrate quality earlier in the dev lifecycle
● Research and implement automated testing frameworks to decrease dependency on manually executed regression tests
● Mentor and guide other members on the quality team
● Build, run and maintain automated tests to verify the quality of the software platform
● Run manual tests against the platform to validate features and bug fixes
● Work with development and account support teams in developing test workflow, including functional, integration, regression, UAT, and performance/stress testing
● Analyze system requirements to develop and maintain test plans
● Document test plans and environments to be run by self and others
● Review pull requests with an eye on quality
● Document defects and issues clearly in JIRA with examples, replication steps and other information sufficient for an engineer to address
● Understand customer workflows and incorporate that knowledge into the test plans
● Document, prioritize and monitor issues
● Recommend Usability improvements that facilitate Skyward’s customers accomplishing their work quickly and easily

Where You'll be working:

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You'll Need to Have:
● Bachelor’s degree in IT, Computer Science, Engineering, Aviation, or similar technical discipline or 4 or more years of equivalent experience.
● 5 or more years in a full-time software quality assurance testing role testing web apps
● 4 or more years writing QA automation tests for web apps with tools such as Cypress, Selenium Webdriver, JMeter, Gatling, etc.
● 3 or more years of experience working with Continuous Integration and Continuous Delivery for web apps
● 3 or more years of experience working with performance and load testing for web apps

Even better if you have:
● Aviation experience highly desired (FAA sUAS or Private Pilot Certificate, airspace knowledge, ability to read VFR sectional charts, operating sUAS, etc.)
● Outstanding attention to detail and organizational skills
● Experience using bug and issue tracking systems
● Experience using test case management software
● Experience working on Agile teams utilizing Scrum practices
● Ability to work in a highly collaborative fast-paced team environment
● Demonstrated aptitude and desire to learn new skills
● Excellent written and verbal communication skills
● Ability to develop a deep understanding of the commercial UAS marketplace and customers’needs

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).

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