When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Principal Cloud Platform Operations Engineer is a senior position within the VCP Core Webscale team. This position is responsible for the onboarding and operational support for applications within Verizon Cloud Platform. This position will be responsible for system administration, network administration for upstream and downstream network elements supporting the 5G Core. The Principal Engineer position must excel in technical theory and documentation. The Principal Engineer will function as a subject matter expert in automation and cloud computing and will leverage those skills to drive efficiencies.

In this role the candidate will be responsible for leading the implementation of feature designs and will provide feedback to engineering for solutions to improve reliability and performance. The candidate will partner with key stakeholders to ensure new features and or fixes are swiftly tested and rolled out with no negative impact to customers.The candidate will have the opportunity to envision and operationalize system and network variables to benchmark the platform and to ensure reliability and performance metrics are met.

This position will provide advanced support for the Verizon Cloud Platform.

  • Responsible for the Openshift (Kubernetes) environment, storage, and the network infrastructure.
  • Leverage automation to eliminate manual processes and provide near real-time visibility into system health and performance.
  • Identify deficiencies and quickly develop solutions to help improve reliability and add operational efficiencies.
  • Onboard tenants to the Webscale Platform, while developing an in-depth understanding of the client applications.
  • Participate in on-call rotation that provides after hours critical support to tenant applications.
  • Function as a subject matter expert in container based cloud-computing and automation.
  • Lead and actively participate in meetings with key stakeholders regarding the planning, lab, engineering, and operations practices alike.
  • Mentor junior team members on design concepts, compute, storage, and networking in a Kubernetes environment.
  • Act as a point of escalation for external support teams, providing feedback and guidance on the evolution of the platform support and maintenance.
  • Lead failure analysis and remediation efforts.
  • Provide concise weekly updates to management and present project status to leadership.
  • Ccommunicate with tenants and on rare occasions external customers.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience with Service Proxy for Kubernetes.
  • Experience with service mesh to manage Layer 7 networking.
  • Experience with OVN-Kubernetes.
  • Experience with Multus CNI.
  • Automation experience with tools such as BASH, Ansible, and Python.
  • Experience deploying, configuring, and supporting various distributions of Kubernetes.
  • Knowledge of the Kubernetes API Server.
  • Knowledge of NFS and Networking fundamentals.

Even better if you have one or more of the following:

  • Working knowledge of Git, Gitlab, and or GitHub.
  • Linux System Administration Skills.
  • Experience with SDN related concepts and protocols.
  • Virtualization and Linux Certifications.
  • Experience deploying, configuring, and supporting Openshift.
  • Experience with F5 BIG-IP SPK Service.
  • Experience with Aspen Mesh.
  • Experience with NETApp Storage Solution.
  • Experience with Object Storage (Swiftstack).
  • Working knowledge of Openstack.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).