When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

This opportunity is for Military personnel who are current participants of the Department of Defense SkillBridge Program or are participants of the Hiring Our Heroes Corporate Fellowship Program Cohort 3-2022.

Verizon is seeking a strong supervisor to join the Wireline Global Operations team in Hawaii. You will be responsible for managing a team of high professional technicians, performing surveillance and repair of the various Verizon backbone and infrastructure networks in addition to the new IEN. You will provide tactical strategy and direction for all outage and impacting network events. Additionally, you will operate as an escalation facilitator, drive projects, create opportunities for enhancement, and managing the group through priority events. When you join Verizon, You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and devices connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things, and innovating in areas such as video entertainment.

  • Strategic development / tactical implementation of global response plans to network-impacting events.
  • Mentoring a team to the betterment of the individual and the organization.
  • Supervising cross-functional groups of engineers supporting multiple networks and technologies.
  • Updating and maintaining scheduling.
  • Processing root cause analysis of outages and major network events.
  • Tactical Outage and Situational Management.
  • Handling special requests.
  • Analyzing and Driving critical transformation business initiatives.
  • Willingness to perform rotational on-call duties as well as work a flexible schedule, including nights/rotational weekends/holidays.

What we’re looking for...

This position seeks intelligent, forward thinking, collaborative-minded, and adaptable leaders. We are deploying millions of miles of fiber that will power our Intelligent Edge Network (iEN). The iEN unifies services for Enterprise, Businesses, Consumers, and Wireless through bleeding-edge technology and innovation. The iEN Team is dedicated to evolving Operations to meet the demands of running the Network of the tomorrow

You’ll need to have:

  • Must be a current participant of the Department of Defense SkillBridge Program or of the Hiring our Heroes Corporate Fellowship Program Cohort 3-2022.
  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Must be able to obtain or possess DoD Security Clearance
  • Willingness to travel

Even better if you have:

  • A degree.
  • Bachelor’s degree in business administration, business management, or engineering.
  • Experience in managing multidisciplinary teams and organizational budgets.
  • Experience in the telecommunications industry.
  • Operations experience.
  • Technical knowledge of network equipment and systems.
  • Knowledge of routing protocols (MPLS, LDP, BGP, IS-IS, OSPF) tools. Experience with Verizon internal systems (i.e. Espresso, ETMS, vRepair, BAAIS National, Smarts, OASIS, MASTARS, F & E, Netpro, MECCA, TCOMS, Lotus Notes).
  • Experience managing complex processes and driving results.
  • Experience in fiber optics,copper cable splicing and termination practices.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.

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