When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

We promise our customers the most reliable coverage across the country, and you’ll make sure we deliver on that promise. You’ll be a technical leader and authority in network performance for a large geographic area, proactively identifying new ways to improve speed and quality, and helping to resolve our most complex problems. We’ve got a growing customer base using more devices every day, and their expectations are high—you’ll play a key role in making sure they’re never disappointed.

The engineer is ideally located within the footprint of existing Verizon Nokia/ Samsung coverage. The Post-GA Centralized Service Performance team is a team with an often changing and wide range of responsibilities and opportunities. Our primary mission is to assist sub-markets in network optimization by leveraging the work of multiple sub-markets, communicating and assisting in investigations, and investigating/escalating multi-sub-market issues. The responsibilities for this role include both national and Samsung-specific items. They include, but are not limited to, the following:

  • Provide CBRS performance guidance (National).
  • Direct and design eNodeB and gNodeB parameter trials, analyze nationwide adoption by all sub-markets.
  • Support submarkets in their transition from Nokia to Samsung (SNAP).
  • Help sub-markets monitor their adoption of key recommendations and initiatives.
  • Document key knowledge in the shared environment of gSuites, NCT, and Slack.
  • Develop and support VSON algorithms.
  • Prepare sub-markets for upcoming eNodeB/gNodeB SW releases or any other upcoming activity that may result in KPI impact.
  • Train sub-market engineers on new functionalities and technologies (e.g. Nationwide 5G, Midband and SA 5G, Dedicated NR etc).
  • Analyze 3rd party drive results, identify trends, and make recommendations as needed.

*** This role can be located out of any US based Verizon location.***

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You’re a technical expert and a self-starter who encourages team members and business partners to exceed expectations. You constantly see through the eyes of a customer, and you bring that perspective to everything you do. Your natural curiosity drives you to track down problems and collaborate with others to develop solutions.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness to travel.

Even better if you have one or more of the following:

  • An engineering degree.
  • Strong and proven presentation and verbal communication skills.
  • The ability to communicate effectively to large (100+) audiences via periodic conference calls.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.

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