CX and Workplace Collaboration Sales Solution Specialist

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Delivering an outstanding customer and employee experiences (CX & WPX) is defining which organizations will lead in the Digital world. Verizon is leading the industry in working with global businesses to make the promise of CX and outstanding WPX a reality, this role is a pivotal appointment in the European business working with Clients and the Advanced communications leadership team.

This position is a sales principal, driving sales of the Customer Experience and Workplace collaboration portfolio in Verizon target customers and prospects. The individual will lead the development and execution of engagements with target clients, typically working with the very largest companies to shape their vision and provide a pragmatic and practical plans that deliver against their needs.

• Responsibility for a defined set of client engagements, driving the sale and execution of CX & WPX to achieve pull-through of the Verizon portfolio
• Leading the development of sales plans within the target base of Verizon customer-owning opportunities and driving the closure of deals.
• Engaging at business level in large MNC clients to articulate Verizon’s vision from CX & WPX and converting these conversations into meaningful engagements. This position requires knowledge and experience of the EMEA Contact Centre market, consultative solution selling, industry knowledge and experience within one or more of Verizon's targeted industries (Finance, Health, Manufacturing, Entertainment, Pharmaceutical, Transportation, or Utilities), and a proven and extensive client relationship history with CxO level leaders.
• You are excited by working with clients to identify solutions that take their business to the next level. You build credibility quickly with your subject matter expertise, consultative selling approach, and understanding of the client and their business. You thrive in a role that allows you to build partnerships with customers, create innovative solutions, and then see those strategies come to life. You enjoy working independently but also working with other teams to drive sales and achieve the best outcomes for the customer.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You'll need to have:

• Bachelor’s degree or relevant work experience
• Knowledge on complex CX technical solutions for large business clients.
• Knowledge of the WPX technical solutions.
• Experiece in consulting or technology sales background.
• Experience in leading client engagements that span business and technology towers
• Experienced in consultative selling.
• Business/Financial case knowledge.
• Experience in interaction and presentation.
• Valid driver’s license.
• Willingness to travel up to 25%.

Even better if you have one or more of the following:

• A Master’s degree in technology or business
• Ability to get results through others
• Ability to rapidly understand new technologies, resulting applications and solutions
• Ability to shape and value complex solution sales with measured client benefits and realisation strategies
• Fluency inEnglish (written and spoken)
• Abilityto travel at short notice
• Proven record of shaping client thinking on business related issues
• Met challenging revenue targets.
• Persuaded and negotiated to create desired outcome abilities.
• Ability to balanced multiple competing priorities in a multifaceted environment.
  

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.