When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

At Verizon we believe technology should help you achieve more. And we help businesses do exactly that almost daily —co-creating innovative connected products, rapidly and securely deploying apps in the cloud, managing employee-owned devices on a global scale, and deflecting sophisticated hacker attacks. In support of our world leading position in Cyber Security, we have recently launched a new service, the Computer Emergency Response Team (CSIRT).

Verizon’s newly offered service will consist of a designated consultant full time or as a shared resource, who will work with Verizon’s security services teams and Customer’s security and IT staff as well as users and other important partners. You will also be working within the incident management process in accordance with the procedures designed in cooperation with the Customer. On a day to day basis you will assist with identifying and responding to incidents as well as proactively propose improvements for how to reduce risk and potential future incidents.

  • Receiving and monitoring incident information from Verizon managed security services and other sources.
  • Reviewing the collected incident data and confirming or rejecting incidents based on the analysis.
  • Classifying and prioritizing incidents based on established criteria.
  • Facilitating communication between partners on the status of the incident.
  • Coordinating the containment effort based on the available information and established processes.
  • Making containment decisions and facilitating decision making by other parties using an established escalation process.
  • Coordinating forensics activities with relevant teams if necessary.
  • Analyzing the incident response effort, with feedback from Customer and third parties.
  • Using the results of the analysis as an input for improvements, such as incident response.
  • Proactively managing monitoring and analytics solutions.
  • Helping develop operational metrics to illustrate risk reduction over time.
  • Being the SPOC in case of technical escalations.

Where you'll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You are a specialist in the field of security incident response. You have three or more years of information security experience with a focus on Incident Response as well as technical certifications to reinforce their practical experience. You have strong coordination, communication and collaborations skills as well as a good technical and architectural understanding.

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Two or more years of experience in security operations, risk management, operational management, and/or consultant management.
  • Fluency in English (verbal and written).

Even better if you have one or more of the following:

  • Bachelor’s degree in Computer Science or related field.
  • Three or more years of experience in a dedicated security position.
  • The ability to effectively engage with customers at technical and executive levels.
  • Strong problem-solving and security analytics skills.
  • The ability to identify gaps in processes and recommend improvements for mitigation.
  • Strong leadership skills and a proactive approach to customer issues.
  • Ability to excel in high pressure environments.
  • Ability to create professional-level documentation, including in English.
  • Strong SIEM (SPLUNK) and log analytics skills.
  • SANS or other security certifications (e.g., GCIA, GCIH, GREM, GPEN, CEH).
  • CISSP Certification.
  • ITIL foundations training/certification.
  • Knowledge of ISO 27001 requirements.
  • Experience in Security Operation Centre (SOC) processes.
  • Knowledge of common types of malware, their infection vectors, identifications methods using network and host-based tools, eradication methods, and verification of eradication efforts.
  • Knowledge of current security threats and vulnerabilities, methods to detect and mitigate them, and the ability to understand their possible consequences on the customer’s environment.
  • Understanding of modern technologies used to detect malware and vulnerabilities and protect assets.
  • Understanding of modern network and cloud technologies.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

  • We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.
  • Your benefits are market competitive and delivered by some of the best providers.
  • You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.
  • We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.
  • Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.
  • You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

additional requirements:

  • Willingness to travel up to approximately 25% of the time.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.