Employee Engagement and Volunteerism Program Associate

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

This role is on the Corporate Social Responsibility (CSR) team aimed at driving sustainable and responsible business practices at the intersection of economic, environmental, and societal needs across the entire portfolio of Verizon companies. This position is for a Program Associate on the Employee Engagement & Volunteerism team to help drive marketing & communications in achieving Verizon’s commitment to reach 2.5 million hours of volunteer service by 2025.

This role will focus on supporting communications for the volunteer program, in close partnership with Verizon internal communications teams, as well as brand and CSR marketing teams to identify innovative ways to drive volunteer engagement.

Volunteer Program Marketing & Communications,Measurement of Communications Efforts & Editorial Content Development, Drive forward Team Culture responsabilities:

• Develop and execute unique and creative ways to recruit, highlight and promote volunteerism to Verizon employees.
• Manage and execute monthly Volunteerism communications calendar in partnership with communications stakeholders. Ensure all communications are approved by stakeholders (employee, CSR & brand marketing comms teams).
• Ownership, strategic development, copy writing and delivery of monthly Volunteerism communications tools, including: volunteerism newsletter, Leader Toolkits, global emails and amplification across Verizon social channels (Slack, Inside Verizon).
• Manage volunteer inbox for customer service inquiries and own agenda & meeting schedule for bi-weekly communications check-ins with stakeholders.
• Own updating Volunteer website/portal with featured events on a monthly basis.
• Drive loyalty program milestones and gifting with key volunteerism Champions throughout the year.
• Deliver incentives and submit grant applications tied to key volunteerism engagement moments & communication milestones.
• Amplify the volunteerism program externally by providing administrative support to thought-leadership strategy when needed (in partnership with PR agencies).
• In partnership with a data andanalytics firm, track all communications metrics for analysis in a monthly dashboard. Data is reviewed on a monthly basis to assess wins and opportunities for future communications.
• Develop after action plans following key communication milestones.
• Own pulling of any metrics within the Verizon data reporting tool to ensure we’re driving forward communications in a strategic way.
• In partnership with editorial andPR agencies, manage routing of volunteer content with stakeholders, publish and distribute content on the Verizon news center/ internal channels, and measure content success in partnership with data & analytics firm.
• Own updating weekly wins document to marketing teamleadership and weekly Volunteer team meeting agenda in partnership with CSR Director.
• Drive forward strategy and think creatively on how to elevate team culture, including but not limited to guest speakers, volunteers events and fun infusion that unite the team in unique ways.

Where you'll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree and four or more years of work experience.
• Four or more years of relevant work experience in marketing & communications.

Even better if you have one or more of the following:

• Two or more years of experience working within or closely with an internal communications team at a large organization.
• Graphic design experience.
• Demonstrated commitment to social responsibility.
• Copywriting skills that can translate to all CSR volunteer communications (e-mails, web articles, social media).
• Verbal and written communication skills.
• Incredibly detail oriented and comfortable working independently abilities.
• Project management skills.
• Experience collaborating with different teams cross functionally, manages multiple, competing priorities and overcomes challenges to turn around requests in the quickest way possible.
• Experience taking a proactive approach to all projects and is detail and solution oriented.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.