When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Join our high-performing, highly visible, customer-focused team who supports the online customer experience for Verizon Business Group. As a team, we are consistently working to enhance and simplify the digital experience! This role manages the tools and capabilities for our Service Management Dashboard. You will be pivotal in influencing strategy and driving improvements for one of our high-use toolsets. We’re looking for you to bring the latest and greatest features to our customers—and to help us tell the marketplace about what’s new and why they need to have it. As a Product Owner, you’ll put your analytical and marketing skills to work by studying the latest tech trends to identify what features people want and are going to want down the road. Collaborating with others, you’ll build the roadmap and drive the process from ideation through design and roll-out—and build compelling value messages along the way. Your focus will be on products, features, and services that solve customer challenges and help make people’s lives better. Understanding and anticipating market needs.

  • Understanding and anticipating market needs.
  • Defining requirements and user stories and leading the team through design and development.
  • Building the business case, getting internal consensus, and defining product roadmaps.
  • Forging strong relationships across the organization to get it all done.
  • Tracking success metrics and communicating results to management.
  • Successfully work with cross functional teams and gain consensus for enhancements.

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

Understanding what customers will want next is your driver. You are creative but balance that with your practical business side. You can juggle several projects with tight deadlines and not drop any balls—while also keeping your eye on the big picture. An environment with lots of competing priorities and new challenges every day is where you thrive. With a knack for working with different types of people, you inspire others to do their best work and carry out your vision.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience with Design Thinking, project management, and/or program management.
  • Willingness to travel.

Even better if you have one or more of the following:

  • Bachelor’s degree in management, marketing or communications.
  • PMP certification.
  • Developed and executed marketing strategies.
  • Analyzed data and shared marketing insights and recommendations. Ideally, presented to audiences of different levels and functions.
  • Managed complex projects with shifting priorities, demands, and stakeholders. Ideally, with cross-functional teams and agencies.
  • Direct marketing, digital media/marketing, and local engagement experience.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.