When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

This is a highly impactful role as a Technical Product Owner/Manager IOT within the hardware product team for Verizon Connect. You will be responsible for clearly defining the next generation of hardware and devices by working and leading cross-functional teams. You’re self-directed and collaborative & cultivate relationships with teams & partners.

  • Define product requirements – writing and prioritizing use cases-
  • Write Agile-based stories that conform to best practices including acceptance criteria, positive and negative paths, etc.
  • Manage product backlog, prioritize feature development, support execution plans and ensure the developed product is quality assured following the hardware & devices roadmap.
  • Partner with Product Managers, Development Teams, UX teams, installation and deployment team to understand customer requirements.
  • Incorporate feedback & input from customers, partners and teams on product requirements.
  • Work w/ stakeholders to plan work for Development and QA and field engineering and deployments.
  • Ensure products and releases are launched correctly and on schedule. Gather customer feedback, run advisory session, UAT sessions and measure/manage NPS post launch.
  • Data Analysis: In depth data analysis to understand product performance/uptime/usage post launch.
  • Root causes product issues and manages customer/ exec expectations.
  • Synthesize your own analysis and succinct recommendations for a path forward.
  • Support to Implementation, Customer & App Support teams post launch stabilization activities.
  • Partner on product documentation during the Go-to-Market process for new features.
  • Operate in a highly matrixed, globally distributed organization.
  • Manage multiple priorities in a fast-paced and changing environment.
  • Clearly & effectively communicate the roadmaps, product plans, and availability to internal stakeholder teams to ensure alignment and cross-group readiness.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of experience.
  • Four or more years of relevant work experience.
  • Experience as Product Owner/Business Analyst/Technical Project Manager.
  • Experience operating in an agile & lean/kanban product dev environment, interacting with both hardware and software development processes.

Even better if you have:

  • MBA.
  • Experience in managing and building consumer electronics hardware, IOT or devices.
  • Good understanding of modern software development technologies and languages
  • Experience working in Wiki & JIRA but setting up and grooming User stories, Epics & tasks.
  • Excellent interpersonal, communication, presentation, and writing skills.
  • Hold an advanced engineering degree (EE, CS, ME, similar) w/high technical aptitude or extensive practical experience working with IoT solutions.

Keywords:verizonconnect

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.