Manufacturers like Apple, LG and Samsung release new smartphones nearly every year, but that doesn’t mean you need a brand-new device once it’s time to upgrade. That’s why a wallet-friendly used phone or a Certified Pre-Owned phone (often referred to as a CPO or certified refurbished phone) may make more sense.
What you buy and where you buy are important guardrails with any not-new phone purchase. Here’s how to shop for used devices with confidence.
There are a few key terms that are important to understand before you begin shopping:
Sellers may use these terms differently, so ask for clarification before making a purchase. Whether you purchase a refurbished or Certified Pre-Owned phone, you want to be certain the device is in working order and comes with some sort of guarantee.
If you buy a used or refurbished phone from a private seller or vendor, there are 2 important things to keep in mind:
Physical damage may be easy to spot during an inspection, but malfunctioning hardware or software may not be evident until you’ve purchased and are using the phone. Buying from a seller that doesn’t offer a warranty or return policy can wind up being an expensive lesson.
The best way to avoid the potential pitfalls of shopping used is to buy directly from your carrier. Verizon sells many Certified Pre-Owned devices that are guaranteed to work on the Verizon Network. All Verizon Certified Pre-Owned devices are 100% fully functional and backed by our Total Quality Inspection. Our technicians examine:
Verizon’s Certified Pre-Owned phones include a 90-Day Warranty. If you experience a manufacturing defect within 90 days from purchase and activation of Verizon service, Verizon will replace it with a comparable unit.
Certified Pre-Owned phones are also eligible for Total Mobile Protection. Starting at just $12 a month, you can get same-day device replacement and setup, unlimited cracked screen repair, battery replacement and more.
Finding the right phone for you.
Shopping secondhand can be a cost-efficient way to get a new-to-you smartphone. You can score a high-quality phone, perhaps launched only a year earlier, at a great discount. Worried about getting a phone that doesn’t deliver on its promises? Buy smarter with Verizon’s Certified Pre-Owned program and eliminate the guesswork and risk.