Security Assessment Tool for Accommodations and Food Service Industry

Accommodation and Food Services



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  • Malware plays a large role in the Accommodation and Food Service industry, with Crimeware and Point-of-Sale (POS) intrusions representing some of the top types of attacks. Attacks on web applications, through the use of stolen credentials or exploitation of vulnerabilities, was the third most common mode of attack.

  • Total incidents


    The number of security incidents (Nov 2018 to Oct 2019) analyzed in this sector in the 2020 DBIR.

  • Top three patterns


    Web Applications 


    The top trends that emerged from this sector’s data (Nov 2018 to Oct 2019) in the 2020 DBIR.

  • Threat actors 

    79% External 

    79 percent

    22% Internal 

    22 percent

    2% Multiple 

    2 percent

    1% Partner 

    1 percent

  • Actor motives 

    98% Financial 

    98 percent

    2% Secondary 

    2 percent

  • Data compromised 

    68% Payment 

    77 percent

    44% Personal 

    44 percent

    14% Credentials 

    14 percent

    10% Other 

    10 percent


  • POS attacks decline, ransomware grows

    Since 2018, there’s been a sharp decline in POS threats—either malware-based remote attacks or credit card skimmer-based attacks. While those attacks remain relatively common despite the decline, criminals may be turning more frequently to deploying ransomware as a way to access and monetize valuable data more quickly.

  • A diverse menu of malware

    Attackers are still using crimeware to siphon sensitive info from systems, like customer payment methods and email addresses. And they don’t just target desktops—the malware can also target your organization’s servers through Trojans, Backdoors and C2. And, as mentioned, Ransomware is on the rise, as well.

  • Safeguard all types of customer data

    Businesses in this industry have access to the payment data of millions, but that’s not the only type of data that attackers target. They may be after other sensitive data that could compromise your company’s reputation, so ensure that your security program is balanced and strong beyond your payment environment.

  • See the latest trends in cybersecurity.


    Explore the results of the 2020 Data Breach Investigations Report (DBIR) and see what patterns emerged across the thousands of security incidents, from companies both big and small.


    See an overview of all trends

Read specific insights about your industry

  • 2020 dbir cover
  • Understanding the threats can help manage risk effectively

    The threats are real, the attackers motivated. But something stands between them and your organizations data: you and your security teams, with the insight, perspective, and tools to take action. You'll find that all right here.

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