[Accessibility Resource Center](https://www.verizon.com/about/accessibility/overview/) [Skip to main content](https://www.verizon.com#gnav20-header-end) [Grand public | USA](https://www.verizon.com/) [Business | FRANCE](https://www.verizon.com/business/fr-fr/) [Contact](https://www.verizon.com/business/en-gb/contact-us/) Close - [USA (eng)](https://www.verizon.com/business/solutions/enterprise/) - [Australia (eng)](https://www.verizon.com/business/en-au/) - [Deutschland (de)](https://www.verizon.com/business/de-de/) - [France (fr)](https://www.verizon.com/business/fr-fr/) - [Great Britain (eng)](https://www.verizon.com/business/en-gb/) - [Netherlands (eng)](https://www.verizon.com/business/en-nl/) - [Singapore (eng)](https://www.verizon.com/business/en-sg/) - [日本（日本語)](https://www.verizon.com/business/ja-jp/) [](https://www.verizon.com/business/fr-fr/ "Verizon Business") Produits Produits [Produits](https://www.verizon.com/business/fr-fr/products/) - [Sécurité et protection](https://www.verizon.com/business/fr-fr/products/security/) [Sécurité et protection](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/security/) - [Gestion des cyber-risques](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/) [Gestion des cyber-risques](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/) - [Cyber Risk Monitoring](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/cyber-risk-monitoring/) - [ICSA Labs](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/icsa-labs/) - [Services de Threat Intelligence](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/threat-intelligence-services/) - [Gouvernance, risque et conformité](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/governance-risk-compliance/) - [Sécurité du réseau et du cloud](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/) [Sécurité du réseau et du cloud](#) - [SASE Management](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/sase-management/) - [Gestion et monitoring des équipements de sécurité](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/security-device-monitoring-management/) - [Secure Cloud Gateway](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/secure-cloud-gateway/) - [DDoS Shield](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/ddos-shield/) - [Cloud Access Security](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/cloud-access-security-broker/) - [Services Managed Detection and Response](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/) [Services Managed Detection and Response](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/) - [Services d'intervention Cybersecurity Incident Response Team](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/cyber-security-incident-response-team-services/) - [Network Threat Advanced Analytics](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/network-threat-advanced-analytics/) - [Managed Detection and Response](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/managed-detection-and-response/) - [Network Detection and Response](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/network-detection-response/) - [Internet](https://www.verizon.com/business/fr-fr/products/internet/internet-dedicated/) [Internet](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/internet/internet-dedicated/) - [Internet Dedicated Services](https://www.verizon.com/business/fr-fr/products/internet/internet-dedicated/) - [Business Broadband](https://www.verizon.com/business/fr-fr/products/internet/business-broadband/) - [Réseau](https://www.verizon.com/business/fr-fr/products/networks/) [Réseau](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/) - [Connectivité](https://www.verizon.com/business/fr-fr/products/networks/connectivity/) [Connectivité](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/connectivity/) - [Ethernet](https://www.verizon.com/business/fr-fr/products/networks/connectivity/ethernet/) - [MPLS (Private IP)](https://www.verizon.com/business/fr-fr/products/networks/connectivity/private-ip/) - [Managed Network Services](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/) [Managed Network Services](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/) - [Managed SD WAN](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/managed-sd-wan/) - [Software Defined Secure Branch](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/software-defined-secure-branch/) - [Secure Gateway](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/secure-gateway/) - [Intégration des applications réseau](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/) [Intégration des applications réseau](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/) - [Secure Cloud Interconnect](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/secure-cloud-interconnect/) - [Business Process Application Monitoring](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/business-process-application-monitoring/) - [Multi-Cloud App Access Manager](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/multi-cloud-app-access-manager/) - [Consulting réseau](https://www.verizon.com/business/fr-fr/products/networks/network-consulting/) [Consulting réseau](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/network-consulting/) - [Network Infrastructure Services](https://www.verizon.com/business/fr-fr/products/networks/network-consulting/network-infrastructure-services/) - [Digital Advisory Services](https://www.verizon.com/business/fr-fr/products/networks/network-consulting/digital-advisory-services/) - [Virtual Network Services](https://www.verizon.com/business/fr-fr/products/networks/virtual-network-services/) [Virtual Network Services](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/virtual-network-services/) - [VNS – Routing](https://www.verizon.com/business/fr-fr/products/networks/virtual-network-services/vns-routing/) - [Edge Solutions](https://www.verizon.com/business/fr-fr/products/networks/edge-solutions/) [Edge Solutions](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/edge-solutions/) - [CPE Solutions](https://www.verizon.com/business/fr-fr/products/networks/edge-solutions/cpe-solutions/) - [Verizon Care](https://www.verizon.com/business/fr-fr/products/networks/edge-solutions/verizon-care/) - [Services voix et collaboration](https://www.verizon.com/business/fr-fr/products/voice-collaboration/) - [Solutions CX et de centre de contact](https://www.verizon.com/business/fr-fr/products/contact-center-cx-solutions/) - [Internet des objets](https://www.verizon.com/business/fr-fr/products/internet-of-things/) - [Recherche produit](https://www.verizon.com/business/fr-fr/products/product-finder/) Solutions Solutions [Solutions](https://www.verizon.com/business/fr-fr/solutions/) - [Déploiement de l’IA à grande échelle](https://www.verizon.com/business/fr-fr/resources/deploying-ai-at-scale/) - [Libérez tout le potentiel de la 5G](https://www.verizon.com/business/fr-fr/solutions/5g/) - [Solutions NaaS](https://www.verizon.com/business/fr-fr/solutions/digital-transformation/network-as-a-service/) - [Protégez votre entreprise](https://www.verizon.com/business/fr-fr/solutions/secure-your-business/) - [Opérateurs d’Importance Vitale](https://www.verizon.com/business/fr-fr/solutions/strengthening-your-critical-infrastructure-security) - [Secteurs d'activités](https://www.verizon.com/business/fr-fr/solutions/industry/) - [Industrie](https://www.verizon.com/business/fr-fr/solutions/industry/manufacturing/) - [Retail](https://www.verizon.com/business/fr-fr/solutions/industry/retail/) - [Automobile](https://www.verizon.com/business/fr-fr/solutions/industry/automotive/) - [](https://www.verizon.com) - [London Hub de Verizon](https://www.verizon.com/business/fr-fr/solutions/london-hub/) - [Cas clients](https://www.verizon.com) - [Astellas Pharma](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/astellas-pharma/) - [Voyagiste international](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/global-travel-company/) - [Entreprise mondiale de services financiers](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/global-financial-services/) - [Renforcer la sécurité industrielle](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/use-case-mec-and-manufacturing-safety/) - [Une société de gaz naturel](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/natural-gas-company/) - [Lire toutes nos Success stories](https://www.verizon.com/business/fr-fr/resources/use-cases/) Ressources Ressources [Ressources](https://www.verizon.com/business/fr-fr/resources/) - [Toutes les ressources](https://www.verizon.com/business/fr-fr/resources/) - [Ressources à la une](https://www.verizon.com) - [Déploiement de l’IA à grande échelle](https://www.verizon.com/business/fr-fr/resources/deploying-ai-at-scale/) - [5G privée](https://www.verizon.com/business/fr-fr/resources/edge/) - [Amélioration de l’expérience client](https://www.verizon.com/business/fr-fr/resources/improving-cx/) - [Network-as-a-Service (NaaS)](https://www.verizon.com/business/fr-fr/resources/network-as-a-service/) - [Stratégie de sécurité](https://www.verizon.com/business/fr-fr/resources/security-strategy/) - [Sujets les plus consultés](https://www.verizon.com) - [L'Enterprise Intelligence](https://www.verizon.com/business/fr-fr/resources/lp/enterprise-business-intelligence/) - [Secure Access Services Edge (SASE)](https://www.verizon.com/business/fr-fr/resources/lp/secure-access-service-edge/) - [Rapport d’enquête sur les compromissions de données (DBIR)](https://www.verizon.com/business/fr-fr/resources/reports/dbir/) - [Mobile Security Index](https://www.verizon.com/business/fr-fr/resources/reports/mobile-security-index/) - [Rapport sur la sécurité des paiements (PSR)](https://www.verizon.com/business/fr-fr/resources/reports/payment-security-report/) - [Webinaires](https://www.verizon.com/business/fr-fr/resources/webinars/) [Support](https://www.verizon.com/business/fr-fr/support/) [Support](https://www.verizon.com/business/fr-fr/support/) Pourquoi choisir Verizon Pourquoi choisir Verizon [Pourquoi choisir Verizon](https://www.verizon.com/business/fr-fr/why-verizon/) - [Responsabilité sociale d’entreprise](https://www.verizon.com/business/fr-fr/why-verizon/corporate-social-responsibility/) [Identification](https://mblogin.verizonwireless.com/account/business/signin) Close [](https://www.verizon.com/business/fr-fr/ "Verizon Business") [Identification](https://mblogin.verizonwireless.com/account/business/signin) Close Close [Business | FRANCE](https://www.verizon.com/business/fr-fr/) [Grand public | USA](https://www.verizon.com/) Produits Produits [Produits](https://www.verizon.com/business/fr-fr/products/) - [Sécurité et protection](#) [Sécurité et protection](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/security/) - [Gestion des cyber-risques](#) [Gestion des cyber-risques](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/) - [Cyber Risk Monitoring](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/cyber-risk-monitoring/) - [ICSA Labs](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/icsa-labs/) - [Services de Threat Intelligence](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/threat-intelligence-services/) - [Gouvernance, risque et conformité](https://www.verizon.com/business/fr-fr/products/security/cyber-risk-management/governance-risk-compliance/) - [Sécurité du réseau et du cloud](#) [Sécurité du réseau et du cloud](#) - [SASE Management](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/sase-management/) - [Gestion et monitoring des équipements de sécurité](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/security-device-monitoring-management/) - [Secure Cloud Gateway](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/secure-cloud-gateway/) - [DDoS Shield](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/ddos-shield/) - [Cloud Access Security](https://www.verizon.com/business/fr-fr/products/security/network-cloud-security/cloud-access-security-broker/) - [Services Managed Detection and Response](#) [Services Managed Detection and Response](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/) - [Services d'intervention Cybersecurity Incident Response Team](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/cyber-security-incident-response-team-services/) - [Network Threat Advanced Analytics](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/network-threat-advanced-analytics/) - [Managed Detection and Response](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/managed-detection-and-response/) - [Network Detection and Response](https://www.verizon.com/business/fr-fr/products/security/managed-detection-response-services/network-detection-response/) - [Internet](#) [Internet](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/internet/internet-dedicated/) - [Internet Dedicated Services](https://www.verizon.com/business/fr-fr/products/internet/internet-dedicated/) - [Business Broadband](https://www.verizon.com/business/fr-fr/products/internet/business-broadband/) - [Réseau](#) [Réseau](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/) - [Connectivité](#) [Connectivité](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/connectivity/) - [Ethernet](https://www.verizon.com/business/fr-fr/products/networks/connectivity/ethernet/) - [MPLS (Private IP)](https://www.verizon.com/business/fr-fr/products/networks/connectivity/private-ip/) - [Managed Network Services](#) [Managed Network Services](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/) - [Managed SD WAN](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/managed-sd-wan/) - [Software Defined Secure Branch](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/software-defined-secure-branch/) - [Secure Gateway](https://www.verizon.com/business/fr-fr/products/networks/managed-network-services/secure-gateway/) - [Intégration des applications réseau](#) [Intégration des applications réseau](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/) - [Secure Cloud Interconnect](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/secure-cloud-interconnect/) - [Business Process Application Monitoring](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/business-process-application-monitoring/) - [Multi-Cloud App Access Manager](https://www.verizon.com/business/fr-fr/products/networks/network-application-enablement/multi-cloud-app-access-manager/) - [Consulting réseau](#) [Consulting réseau](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/network-consulting/) - [Network Infrastructure Services](https://www.verizon.com/business/fr-fr/products/networks/network-consulting/network-infrastructure-services/) - [Digital Advisory Services](https://www.verizon.com/business/fr-fr/products/networks/network-consulting/digital-advisory-services/) - [Virtual Network Services](#) [Virtual Network Services](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/virtual-network-services/) - [VNS – Routing](https://www.verizon.com/business/fr-fr/products/networks/virtual-network-services/vns-routing/) - [Edge Solutions](#) [Edge Solutions](#) - [Présentation](https://www.verizon.com/business/fr-fr/products/networks/edge-solutions/) - [CPE Solutions](https://www.verizon.com/business/fr-fr/products/networks/edge-solutions/cpe-solutions/) - [Verizon Care](https://www.verizon.com/business/fr-fr/products/networks/edge-solutions/verizon-care/) - [Services voix et collaboration](https://www.verizon.com/business/fr-fr/products/voice-collaboration/) - [Solutions CX et de centre de contact](https://www.verizon.com/business/fr-fr/products/contact-center-cx-solutions/) - [Internet des objets](https://www.verizon.com/business/fr-fr/products/internet-of-things/) - [Recherche produit](https://www.verizon.com/business/fr-fr/products/product-finder/) Solutions Solutions [Solutions](https://www.verizon.com/business/fr-fr/solutions/) - [Déploiement de l’IA à grande échelle](https://www.verizon.com/business/fr-fr/resources/deploying-ai-at-scale/) - [Libérez tout le potentiel de la 5G](https://www.verizon.com/business/fr-fr/solutions/5g/) - [Solutions NaaS](https://www.verizon.com/business/fr-fr/solutions/digital-transformation/network-as-a-service/) - [Protégez votre entreprise](https://www.verizon.com/business/fr-fr/solutions/secure-your-business/) - [Opérateurs d’Importance Vitale](https://www.verizon.com/business/fr-fr/solutions/strengthening-your-critical-infrastructure-security) - [Secteurs d'activités](https://www.verizon.com/business/fr-fr/solutions/industry/) - [Industrie](https://www.verizon.com/business/fr-fr/solutions/industry/manufacturing/) - [Retail](https://www.verizon.com/business/fr-fr/solutions/industry/retail/) - [Automobile](https://www.verizon.com/business/fr-fr/solutions/industry/automotive/) - [](https://www.verizon.com) - [London Hub de Verizon](https://www.verizon.com/business/fr-fr/solutions/london-hub/) - [Cas clients](https://www.verizon.com) - [Astellas Pharma](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/astellas-pharma/) - [Voyagiste international](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/global-travel-company/) - [Entreprise mondiale de services financiers](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/global-financial-services/) - [Renforcer la sécurité industrielle](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/use-case-mec-and-manufacturing-safety/) - [Une société de gaz naturel](https://www.verizon.com/business/fr-fr/resources/customer-success-stories/natural-gas-company/) - [Lire toutes nos Success stories](https://www.verizon.com/business/fr-fr/resources/use-cases/) Ressources Ressources [Ressources](https://www.verizon.com/business/fr-fr/resources/) - [Toutes les ressources](https://www.verizon.com/business/fr-fr/resources/) - [Ressources à la une](https://www.verizon.com) - [Déploiement de l’IA à grande échelle](https://www.verizon.com/business/fr-fr/resources/deploying-ai-at-scale/) - [5G privée](https://www.verizon.com/business/fr-fr/resources/edge/) - [Amélioration de l’expérience client](https://www.verizon.com/business/fr-fr/resources/improving-cx/) - [Network-as-a-Service (NaaS)](https://www.verizon.com/business/fr-fr/resources/network-as-a-service/) - [Stratégie de sécurité](https://www.verizon.com/business/fr-fr/resources/security-strategy/) - [Sujets les plus consultés](https://www.verizon.com) - [L'Enterprise Intelligence](https://www.verizon.com/business/fr-fr/resources/lp/enterprise-business-intelligence/) - [Secure Access Services Edge (SASE)](https://www.verizon.com/business/fr-fr/resources/lp/secure-access-service-edge/) - [Rapport d’enquête sur les compromissions de données (DBIR)](https://www.verizon.com/business/fr-fr/resources/reports/dbir/) - [Mobile Security Index](https://www.verizon.com/business/fr-fr/resources/reports/mobile-security-index/) - [Rapport sur la sécurité des paiements (PSR)](https://www.verizon.com/business/fr-fr/resources/reports/payment-security-report/) - [Webinaires](https://www.verizon.com/business/fr-fr/resources/webinars/) [Support](https://www.verizon.com/business/fr-fr/support/) [Support](https://www.verizon.com/business/fr-fr/support/) Pourquoi choisir Verizon Pourquoi choisir Verizon [Pourquoi choisir Verizon](https://www.verizon.com/business/fr-fr/why-verizon/) - [Responsabilité sociale d’entreprise](https://www.verizon.com/business/fr-fr/why-verizon/corporate-social-responsibility/) [Contact](https://www.verizon.com/business/en-gb/contact-us/) Close - [USA (eng)](https://www.verizon.com/business/solutions/enterprise/) - [Australia (eng)](https://www.verizon.com/business/en-au/) - [Deutschland (de)](https://www.verizon.com/business/de-de/) - [France (fr)](https://www.verizon.com/business/fr-fr/) - [Great Britain (eng)](https://www.verizon.com/business/en-gb/) - [Netherlands (eng)](https://www.verizon.com/business/en-nl/) - [Singapore (eng)](https://www.verizon.com/business/en-sg/) - [日本（日本語)](https://www.verizon.com/business/ja-jp/) end of navigation menu # Mettez de l'intention dans vos communications Une bonne collaboration passe par une bonne communication. ## Fluidifiez les échanges De quoi nos collaborateurs ont-ils besoin pour accomplir leur mission ? C'est une question à laquelle les responsables IT doivent répondre pour améliorer la productivité et l'engagement dans l'ensemble de l'entreprise. En offrant aux salariés l'expérience collaborative qu'ils attendent, vous donnerez un nouvel élan à votre activité. [](https://www.verizon.com) - [](https://enterprise.verizon.com/resources/fr/articles/10-best-practices-to-consider-before-purchasing-and-deploying-collaboration-technologies.pdf) #### Ajoutez une touche personnelle aux échanges professionnels Les technologies ne peuvent à elles seules nouer des collaborations. Sachez faire les bons choix pour conduire votre entreprise sur la voie d'une croissance pérenne. [Lire l'article](https://enterprise.verizon.com/resources/fr/articles/10-best-practices-to-consider-before-purchasing-and-deploying-collaboration-technologies.pdf) - [](https://enterprise.verizon.com/resources/fr/articles/brilliant-customer-experiences-start-with-it-delivering-exceptional-employee-experiences.pdf) #### Les salariés d'abord Une bonne expérience client, c'est d'abord une communication fluide entre vos salariés.  [Lire l'article](https://enterprise.verizon.com/resources/fr/articles/brilliant-customer-experiences-start-with-it-delivering-exceptional-employee-experiences.pdf) [](https://www.verizon.com) - ## Mesurez votre degré de préparation au déploiement - Ce bilan vous permet d'évaluer vos modes de sélection et de déploiement de technologies de collaboration et de les comparer aux bonnes pratiques. Vos résultats seront accompagnés de quelques conseils pour réussir votre implémentation. [Commencez votre bilan (en anglais)](https://info.verizonenterprise.com/EMEA-Education-Assessment-Tool.html) [](https://www.verizon.com) ## Tirer les leçons du Shadow IT Le Shadow IT est à la fois le mal et le symptôme d'une mauvaise expérience utilisateur. S'il n'est pas diagnostiqué, il peut affaiblir votre sécurité, fragmenter vos données et disperser les efforts de vos équipes. Mais une fois détecté, il peut impulser une nouvelle dynamique de communication, de collaboration et de créativité.  ### Sécurité Comment le Shadow IT prend-il forme ? Découvrez ses origines, ses menaces pour les données de vos clients et salariés, et les moyens de prévention. [](https://www.verizon.com) ### Expériences Le Shadow IT peut-il devenir un levier d'innovation ? Tournez-le à votre propre avantage pour optimiser les expériences de vos salariés et de vos clients.  [](https://www.verizon.com) ### Efficacité Levez tout obstacle à la productivité de vos équipes en unifiant vos données et en établissant un socle informationnel unique. 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