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Contact Center
and CX Professional

Rapid and Responsive

The ever-evolving technology landscape requires organizations to pursue contact center strategies that can meet the demanding customer expectations and move at the speed of change thus providing them with a competitive edge. Verizon provides an end-to-end portfolio of professional services to create better experiences, drive measurable results, and mitigate security risks for your business.

Verizon Contact Center and CX Professional Services portfolio consists of three unique sets of services that may be used separately or in combination with Verizon Core Services, Platform Services and Partner Ecosystem technology solutions to deliver measurable business outcomes - DX Advisory Services, CX Design Services and Contact Center Technical Services. 

Products & services

Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please consult your Verizon representative for service availability. Contact us.