PAYPHONE USE SURCHARGE
An undiscountable charge of $0.55 per call will apply to each call originating from a domestic payphone or associated facility used to access Company services. This charge, which is in addition to applicable call usage and other charges associated with Company service, applies to the use of the instrument used to access Company service and is unrelated to the Company service accessed from the payphone or associated facility.
The payphone use surcharge will not apply to: calls using Telecommunications Relay Service; calls originated by Customers who are certified as having qualified hearing or speech impairments; and calls placed from payphones at which the Customer pays for service by inserting coins during the progress of the call. Federal Universal Service Fund (FUSF) applies.
Except as otherwise specified in this Guide, an undiscountable charge of $2.75 per call will apply to each call requesting Directory Assistance for a telephone number in the United States, its territories or in Canada, and an undiscountable charge of $7.94 per call will apply to each call requesting international Directory Assistance for a telephone number in all other countries. A charge will apply to each Directory Assistance call irrespective of whether the requested telephone number can be furnished. Directory Assistance calls will not count toward, nor be calculated as part of, applicable volume discounts. Directory Assistance calls may be placed with the assistance of an operator.
A credit will apply to each Directory Assistance call if the Customer notifies a Company Service representative that he or she: (1) experienced poor transmission or was cut-off during the call; (2) was given an incorrect telephone number; or (3) inadvertently misdialed and reached Directory Assistance using the wrong area code.
Presubscribed Customers who have been certified in writing as being unable to access or use a manual directory because of a visual or other physical impairment will be eligible to receive a Directory Assistance credit against the per-call charge (and any applicable operator-assistance surcharges) by dialing Area Code + 555-1212. A licensed physician, optometrist, appropriate federal or state agency, or appropriate approved private agency must make certification on a form available upon request from the Company. When completed, the written certification must be returned to a designated company service center or, at the Companys election, delivered to the Customer's Local Exchange Carrier.
Credits may be used by: 1) the visually or otherwise physically impaired customer; 2) an organization established specifically for the purpose of assisting the visually or otherwise physically impaired; or 3) a business where all owner(s) and/or employees of the business on the premises at which a call originates have been certified as visually or otherwise physically impaired. Credits will apply only to Directory Assistance calls made by dialing Area Code + 555-1212 from the telephone number of the certified visually or otherwise physically impaired person or organization. Only one telephone number per location is entitled to this credit. A maximum of fifty Directory Assistance calls per monthly billing period will be eligible for crediting, and no single credit for a Directory Assistance call may exceed $5.00.
A Customer may request that the Directory Assistance operator complete a telephone call in the United States or one of its territories to the telephone number obtained in a Directory Assistance call. For any call completed, the Customer will be charged an additional undiscountable Operator Dialed Surcharge for domestic and international calls, plus the applicable per-minute rate for the Company service to which the Customer is presubscribed. This feature is not available to those accessing Directory Assistance by dialing 1010, plus a Company CIC, or for calls to toll-free, 500, 700, 900 and 976 numbers.
FEDERAL UNIVERSAL SERVICE FUND (FUSF)
The Federal Universal Service Fund (FUSF) charge will equal the FUSF established by the FCC, as it changes from time to time.
As of the last Guide publication date, the FUSF surcharge is equal to 20 percent of all the charges, excluding Taxes, appearing on a Customers invoice. The FUSF surcharge applies to telecommunications services subject to direct regulation by the Federal Communications Commission (FCC), as well as to interconnected VoIP. A Customer will not be required to pay the FUSF if it demonstrates to the Companys reasonable satisfaction that it is acquiring the Companys services for resale, i.e., not for its own internal use, and is contributing directly into the governments Universal Service funding programs.
The FUSF will: (i) be calculated after the application of promotional and other discounts; (ii) not be eligible to receive promotional or any other discounts; (iii) not be included to determine satisfaction of usage volume requirements; (iv) be calculated based upon the rates and charges applicable to the Customer's total interstate and international usage, unless otherwise specified; (v) not apply to Taxes, tax‑like, and/or tax‑related surcharges as defined or described in the Publication; and (vi) not apply to calls using Telecommunications Relay Service (TRS) or to calls originated by certified Customers with hearing or speech impairments.
A Carrier Access Charge (CAC) applies to each of the following presubscribed lines:
|
Type |
Monthly Charge |
|
Multi-line business line |
$4.05 |
|
Centrex line |
$0.20 |
|
PRI line |
$0.41 |
|
PRI Trunk |
$9.43 |
A presubscribed line is a line automatically routed to the Company for Long Distance Service pursuant to Customers selection.
A multi-line business line is a business line purchased from Company by Customer enabled via switched access for the purpose of carrying Customers telecommunication outbound service traffic, excluding Centrex Lines, Direct Inward Dial (DID) Lines and PRI lines.
A Centrex line is a presubscribed line used by Customer to access Company service via Local Exchange Carrier‑provided Centrex.
A PRI line is a presubscribed line used by the Customer to access Company service via Local Exchange Carrier-provided Primary Rate Interface (PRI).
The line-type determination is based upon Customers certification or Local Exchange Carrierprovided information. Lines which are not identified by Customer certification or LEC-provided information will be classified as multi-line business lines. The CAC will be waived for lines on which local exchange service is provided by an MCI Legacy Company.
The CAC will not be eligible to receive promotional or any other discounts.
Customers with pre-1998 SCAs, click here.
(formerly, Federal Annual Regulatory Fee Charge)
A charge equal to 4.0 percent of all charges, excluding Taxes, appearing on a Customers invoice will apply to telecommunications services subject to direct regulation by the Federal Communications Commission as well as to interconnected VoIP service charges treated as interstate under FCC rules. This charge is being imposed to recover amounts incurred by Company for regulatory costs and for telecommunications services for the speech and hearing-impaired and local number portability. Federal Universal Service Fund (FUSF) applies.
CARRIER ANNUAL REGULATORY CHARGE
A charge equal to 0.40 percent of all charges, excluding Taxes, appearing on a Customers invoice will apply to telecommunications services subject to direct regulation by the Federal Communications Commission as well as to interconnected VoIP service charges treated as interstate under FCC rules. This charge is being imposed to recover amounts incurred by Company for contributions to the FCC for the Federal Annual Regulatory Fee. Federal Universal Service Fund (FUSF) applies.
PAPER INVOICE CHARGE
A $40 monthly recurring charge applies to every paper invoice provided to a Customer (except invoices solely for intrastate telecommunications services) in lieu of, or in addition to, an online invoice. This charge does not apply where a Customer has established to Companys satisfaction, or Company determines on its own, that online invoicing is not a reasonable substitute for paper invoicing.
PROPERTY TAX RECOVERY CHARGE
(formerly Property Tax Surcharge or Ad Valorem Charge)
A tax-related surcharge in addition to the other charges for service will apply, based on billing availability, equal to 3.65 percent of the total interstate and international charges (including usage and nonusage), as well as to Interconnected VOIP, after the application of applicable discounts and credits, which allows the Company to recover a portion of the property tax that it pays to state and local jurisdictions. Federal Universal Service Fund (FUSF) applies.
Administrative Expense Fee
An Administrative Expense Fee equal to 0.38% applies to interstate and international charges including interconnected VoIP charges. The Administrative Expense Fee is imposed to recover a portion of Verizons internal costs associated with implementing, administering, and complying with federal regulations and programs. Customer is not required to pay the Administrative Expense Fee if it demonstrates to Verizons reasonable satisfaction that it is acquiring Verizons services for resale as defined in Verizon contracts and certification procedures. The Administrative Expense Fee is subject to application of the Federal Universal Service Fund surcharge.