BUSINESS CONNECTION SERVICE
I. SERVICE DESCRIPTION: Beginning April 15, 2003, Business Connection Service is not available for new service locations, except that Customers with agreements for service using DSL-based transport may purchase additional service using DSL-based transport under their agreement.
A. General Description of Service. Business Connection Service (the Service) is an information service that allows the Customer to transport voice and data traffic originating in the United States in Internet Protocol (IP) packets through the Customers domestic Internet Digital Subscriber Line (DSL) circuits at 128 kbps, 384 kbps and 768 kbps or domestic Dedicated Internet ports at 768 kbps and 1.544 Mbps, which are provided by the Company. Calls may be terminated through Customers domestic DSL circuits or domestic Dedicated Internet ports, which are provided by the Company, or through the Public Switched Telephone Network .
B. Transport Services. Customer will be provided one of the following transport services based on the bandwidth selected by Customer, subject to service availability and other conditions set forth herein, to carry its Business Connection traffic: (1) Company Internet DSL Office 128 kbps, 384 kbps or 768 kbps, or (2) Dedicated Internet 768 kbps or 1.544 Mbps Services (Transport Service(s)). The Company may interrupt Transport Services for scheduled or emergency maintenance or as otherwise set forth in the Agreement. The Service will include assignment of a suitable number of IP addresses to be used in conjunction with the Service at Customers request and in accordance with the Companys then-current applicable assignment guidelines.
1. Description of Company Internet DSL Office Service (DSL Office): Company Internet DSL Office Service provides Internet access via DSL broadband technology. DSL Office is a single or multi-user business Internet access service using symmetrical Internet IP connection via DSL local loop connection. The service includes use of up to five concurrent sessions to the Companys USENET news servers and use of up to 20 Company-hosted POP3 email boxes.
2. Description of Company Dedicated Internet Service. Company Dedicated Internet Service provides access to a router at a Company network hub near Customers site at the selected bandwidth (768 kbps or 1.544 Mbps). Dedicated Internet Service is comprised of the following features:
· Provision of 7x24 hour port connection monitoring.
· Provision of static or dynamic routing.
· Back-up E-mail store and forward service, using Simple Mail Transfer Protocol (SMTP). Customer is responsible for providing a main mail host that will send and receive SMTP mail using the Domain Name Service (DNS) Mail Exchange records.
· Information containing traffic statistics for the connection provided hereunder.
C. NETWORK APPLICATIONS. Descriptions of the domain name, mail, news services, and other network applications available in connection with this Service, and the pricing and additional terms applicable to these services, are set forth in the Network Applications Fee Schedule available at www.MCI.com/uunet/terms/. The Company reserves the right to change the Network Applications Fee Schedule from time to time, effective upon posting of the changes to that URL or other notice to Customer.
· On-Net Calls - calls that both originate and terminate on Customers eligible Company-provided eligible ports or circuits
· Off-Net Calls calls that terminate to the Public Switched Telephone Network.
A. Network Features: Business Connection Service provides the following network based features:
1. Call Blocking: Provides the ability to block calls to certain destinations, such as calls to international locations. Calls can be blocked at the user level or site level.
2. Call Waiting: Provides the user with an indication that another call is waiting.
3. Attended Call Transfer: Provides the ability to announce a caller before transferring a call.
4. Unattended Call Transfer: Provides the ability to transfer a call without an attendant.
5. Selective Call Acceptance (Call screening): Provides the ability to allow calls only from a pre-selected list of phone numbers or URLs to reach a Customer.
6. Call forwarding:
6.1 Call Forwarding - Unconditional: All calls are routed immediately to a Call Forwarding Unconditional address.
6.2 Call Forwarding Busy/No Answer: Calls to a profile are routed to a Call Forwarding Busy/No Answer address, if the network encounters a busy or no-answer condition.
6.3 Call Forwarding on Screening: Calls that are screened may be forwarded to a Call Forwarding on Screening address, such as voicemail.
7. Find-Me Feature: A user defined find-me list provides a means to route calls up to 5 possible destinations or numbers.
8. Enhanced Voicemail: Network based Voicemail (VM) accounts can be setup to provide Customer with per department and/or per user accounts. VM can be retrieved via phone, web site or email.
9. Hunt Groups: Provides the ability to organize a series of lines in such a way that if the first line is busy, the next line is hunted in either a sequential, circular or weighted manner.
B. Business Connection Local Service Features: The following local service features are available with Business Connection Service:
1. Caller Name (CNAM) Display: CNAM is the display of the calling party's name (CPN) following the number on a called party's Caller ID Display Box. CNAM is only available if CPN Delivery is enabled. This feature allows a calling name to be defined that will be associated with the CPN.
2. Operator Services: Customer may obtain the assistance of a local operator to complete local exchange telephone calls in the following manner. In addition to the monthly recurring charge for the Business Connection, the surcharges identified in Section IV Rates and Charges apply to the following operator services.
2.1 Busy Line Verification and Busy Line Interrupt. Busy Line Verification and Busy Line Interrupt services, which are furnished where and to the extent that facilities permit, provide the Customer with the following options:
2.1.1 Busy Line Verification. Upon request of the calling party, the operator will verify that a line is busy. A per call charge will apply.
2.1.2 Busy Line Interrupt. The operator will interrupt the call on the called line to ascertain willingness to establish a conversation with an alternate party only if the calling party indicates an emergency and requests interruption. A per call charge applies.
2.2 Person-to-Person
2.4 Collect Call
3. Directory Assistance. A per-call charge applies as defined in Section IV Rates and Charges.
4. Directory Listings
4.1 Options/Types. The Company provides for a single directory listing, termed the Primary Listing, in the telephone directory published by the dominant exchange service provider in the Customers exchange area of the station number, which is designated as the Customers main billing number. Directory listings of additional Customer station numbers, other than the Customers main billing number, associated with the Customers service will be provided for a monthly recurring charge per listing. The following Directory Listing options/types are available:
4.1.1 Primary Listing: A Primary listing contains the name of the Customer, or the name under which a business is regularly conducted, as well as the address and telephone number of the Customer. The listing is provided at no additional charge.
4.1.2 Additional Listings: In connection with business service, additional listings are available only in the names of authorized Users of the Customers service. Rates for additional listings are specified in the attached pricing schedules.
4.1.3 Non-published Listings: A non-published listing is a listing that is neither printed in directories nor available from directory assistance. A Non-published Telephone Service will be furnished, at the Customers request providing for the omission or deletion of the Customers telephone listing from the telephone directory and, in addition, the Customers telephone listing will be omitted or deleted from the directory assistance records. Rates for non-published listings are specified in the attached pricing schedules.
4.1.4 Non-listed Numbers: A non-listed number will be furnished at the Customers request, providing for the omission or deletion of the Customers listing from the telephone directory. Such listings will be carried in directory assistance and other records and will be given to any calling party. Rates for non-listed listings are specified in the attached pricing schedules.
4.1.5 Foreign Listings. Where available, a listing in the phone directory which is not in the Customers immediate calling area. The Customer will be charged the rates specified in the attached pricing schedules.
4.1.6 Alternate Call Listings. Where available, a listing that references a telephone number which is not the primary listing for the Customer. The Customer must provide written verification that the alternate telephone number is authorized to accept calls. Rates for alternate calling listings are specified in the attached pricing schedules.
4.2 Directory Listings - Term and Conditions.
4.2.1 The Company reserves the right to limit the length of any listing in the directory by the use of the abbreviations when, in its judgment, the clearness of the listing or the identification of the Customer is not impaired thereby. Where more than one line is required to properly list the Customer, no additional charge is made.
4.2.2 The Company may refuse a listing which is known not to constitute a legally authorized or adopted name, obscenities in the name, or any listing which, in the opinion of the Company, is likely to mislead or deceive calling persons as to the identity of the listed party, or is a contrived name used for advertising purposes or to secure a preferential position in the directory or is more elaborate than is reasonably necessary to identify the listed party.
4.2.3 Each listing must be designated Government or Business to be placed in the appropriate section of the directory. In order to aid the user of the directory, and to avoid misleading or deceiving the calling party as to the identity of the listed party, only business listings may be placed in the Business section and only residential listings in the Residential section.
4.2.4 The Company, upon notification to the Customer, will withdraw any listing, which is found to be in violation of its rules with respect thereto.
4.2.5 In order for the listings to appear in an upcoming directory, the Customer must furnish the listing to the Company in time to meet the directory publishing schedule.
5. Local Number Portability (LNP): LNP gives customers the ability to switch local service providers (LSPs) while keeping the same phone number.
6. Service Area Codes (SACs): SACs are non-geographic numbering plan areas (NPAs) such as 500 and 700. SACs are supported with the Business Connection local service.
7. 900/976 Blocking: 900 and 976 numbers will be blocked.
C. Compression: Business Connection Service supports the following compression algorithms:
1. G. 711 Codec Support: Uncompressed voice.
2. G. 729/G.729a Codec Support: Compressed voice using the G.729/G.729a codec.
D. Call Management: Business Connection Service provides the following call management features:
1. Call Reporting Details via a Company web site (the Company Customer Center), which is currently at the following URL: http://customercenter.MCI.com/.
2. Administrative Site Management via a Company web site: Via the Company Customer Center, Business Connection provides administrator accounts on a central web site.
3. User Self Provisioning & Management a Company web site: Via the Company Customer Center, Business Connection provides web access for users to set up their phones and administer features and calling treatments.
E. Emergency Calling Services:
The Service will enable Customer to access an appropriate public safety answering point (PSAP) by dialing 911 only in locations where such 911 calling is available and only under the limited circumstances described below (Emergency 911 Service). In particular, Customer understands that Emergency 911 Service is not accessible using a Mobile SIP phone (as explained further below and in Section V Terms and Conditions.
A. Rate Structure. Pricing for Business Connection Service is based on the geographical market in which each Customer site is located and the selected Transport Service serving each site. The monthly recurring fee for each Customer location includes the selected Transport Service(s)1, the applicable Service Equipment, and unlimited outbound long distance and local calls.
B. Notification of Rate Changes. The Company reserves the right to modify the rates and charges for the Service upon thirty (30) days prior written notice to Customer. The Company also reserves the right to modify or eliminate Service offerings or features upon thirty (30) days prior written notice to Customer. If the Company notifies Customer of the elimination of a Service offering or feature or of an increase in Service charges or rates, Customer may terminate Service Attachment without incurring a cancellation or early termination charge by providing the Company with written notice of termination within fifteen (15) days of Customers receipt of The Companys notice regarding such change in Service offerings, features, rates and/or charges. Customers termination will be effective sixty (60) days from the date the Company receives such notice. If Customer does not provide the Company with a notice of termination within the permitted time period, Customer will be deemed to have accepted the changed price, rate, feature or offering.
C. Call Rounding. For billing purposes, per-call charges as defined in the following rate charts are subject to the following call timing and rounding rules: Calls are billed in increments of one (1) second. If the computed charge includes a fraction of a cent, the fraction is rounded up to the nearest whole cent.
D. Optional Calling Features and International Usage Charges. Customers will be charged additional fees for International calls as set forth below in Schedule I. Business Connection Service International Pricing Schedule. Customers will also be charged additional fees for optional calling services as set forth below.
E. Charges by Geographical Market
Monthly Recurring Charges for Business Connection with DSL Office Access
1. Monthly Recurring Charges for Business Connection with Dedicated Internet Access
F. Local Directory Assistance MSA Rates Per Call. Local Directory Assistance is billed on a per-call basis. Customers may obtain two listings per call. If national capabilities are available, two different area codes are allowed. If not, the listings received must be from the same local calling area. Once a caller hears the automated greeting (or the operator), Customer will be billed for the call, even if Customer hangs up before asking for the listing. Additionally, if the operator cannot find a listing or it is "unlisted/not available," Customer will be charged. If an incorrect listing was provided, Customer may call Customer Service to receive a credit for the call.
Local Directory Assistance Calls are billed at the rates set forth below:
|
Albuquerque |
$0.60 |
|
Milwaukee |
$0.75 |
|
Atlanta |
$0.85 |
|
Minneapolis |
$0.50 |
|
Austin |
$0.30 |
|
New Hampshire |
$0.40 |
|
Baltimore |
$0.40 |
|
New Jersey |
$0.35 |
|
Boca Raton |
$0.25 |
|
New York City |
$0.45 |
|
Boston (Suburban) |
$0.34 |
|
North Portland |
$0.60 |
|
Boston (Urban) |
$0.34 |
|
Oklahoma City and Tulsa |
$0.25 |
|
Buffalo |
$0.45 |
|
Orlando (BellSouth) |
$0.25 |
|
California GTE |
$0.35 |
|
Orlando (Sprint) |
$0.45 |
|
California PACBELL |
$0.25 |
|
Philadelphia and Pittsburgh |
$0.57 |
|
Chicago |
$0.75 |
|
Phoenix and Tucson |
$0.59 |
|
Cincinnati |
$0.44 |
|
Portland, ME |
$0.40 |
|
Cleveland and Toledo |
$0.30 |
|
Portland, OR (GTE) |
$0.35 |
|
Dallas |
$0.30 |
|
Portland, OR |
$0.50 |
|
Denver |
$0.40 |
|
Providence |
$0.31 |
|
Detroit |
$0.45 |
|
Raleigh |
$0.52 |
|
Fort Worth |
$0.30 |
|
Reno |
$0.50 |
|
Grand Rapids |
$0.45 |
|
Rochester |
$0.45 |
|
Hartford |
$0.50 |
|
Salt Lake City |
$0.50 |
|
Houston |
$0.30 |
|
San Antonio |
$0.30 |
|
Indianapolis |
$0.40 |
|
Seattle (GTE) |
$0.25 |
|
Jackson, MS |
$0.45 |
|
Seattle (U.S. West) |
$0.60 |
|
Kansas City, KS |
$0.50 (first 5 free) |
|
Springfield, MA |
$0.34 |
|
Kansas City, MO |
$0.48 |
|
Springfield, MO |
$0.30 |
|
Knoxville |
No charge |
|
St. Louis |
$0.48 |
|
Lansing and Traverse City |
$0.45 |
|
Stamford |
$0.50 |
|
Little Rock |
$0.50 |
|
Tampa |
$0.40 |
|
Memphis |
$0.45 |
|
Virginia (Northern) |
$0.29 |
|
Miami and Ft. Lauderdale |
$0.25 |
|
Washington, DC |
$0.36 |
G. Long Distance and/or National Directory Assistance Rate Per Call by State. Call rating is based on where the call originates and what area code was used when 1-NPA-555-1212 was dialed. If these two factors involve two different states, the interstate rate per call is $2.49. Intrastate rates are based on the same principle as Interstate. If the call originates in the same state as the area code dialed, the rate per call will be billed as an intrastate Directory Assistance call. It is important that Customer dials an in-state area code with 1-NPA-555-1212 to receive the intrastate rate. For an inquiry out-of-state, Customer may dial any valid area code. Once a caller hears the automated greeting (or the operator), Customer will be billed for the call, even if Customer hangs up before asking for the listing. Additionally, if the operator cannot find a listing or it is "unlisted/not available," Customer will be charged. If an incorrect listing was provided, Customer may call Customer Service to receive a credit for the call.
1. All Interstate Directory Assistance calls are billed at a rate of $2.49
2. Intrastate Directory Assistance calls are billed at the rates set forth below:
|
Alabama |
$0.60 |
|
Montana |
$1.40 |
|
Alaska |
$1.40 |
|
Nebraska |
$1.40 |
|
Arizona |
$1.40 |
|
Nevada |
$1.40 |
|
Arkansas |
$1.40 |
|
New Hampshire |
$1.40 |
|
California |
$1.40 |
|
New Jersey |
$1.40 |
|
Colorado |
$0.60 |
|
New Mexico |
$1.40 |
|
Connecticut |
$1.40 |
|
New York |
$1.40 |
|
Delaware |
$1.40 |
|
North Carolina |
$1.40 |
|
Florida |
$1.40 |
|
North Dakota |
$1.40 |
|
Georgia |
$1.40 |
|
Ohio |
$1.40 |
|
Hawaii |
$1.40 |
|
Oklahoma |
$0.64 |
|
Idaho |
$1.40 |
|
Oregon |
$1.40 |
|
Illinois |
$1.40 |
|
Pennsylvania |
$1.40 |
|
Indiana |
$1.40 |
|
Rhode Island |
$1.40 |
|
Iowa |
$1.40 |
|
South Carolina |
$1.40 |
|
Kansas |
$1.40 |
|
South Dakota |
$1.40 |
|
Kentucky |
$1.40 |
|
Tennessee |
$1.40 |
|
Louisiana |
$1.40 |
|
Texas |
$1.40 |
|
Maine |
$0.95 |
|
Utah |
$1.40 |
|
Maryland |
$1.40 |
|
Vermont |
$1.40 |
|
Massachusetts |
$1.40 |
|
Virginia |
$1.40 |
|
Michigan |
$1.40 |
|
Washington |
$1.40 |
|
Minnesota |
$1.40 |
|
West Virginia |
$0.75 |
|
Mississippi |
$1.20 |
|
Wisconsin |
$1.40 |
|
Missouri |
$1.40 |
|
Wyoming |
$1.40 |
H. Local Operator Assistance Rates
Local Operator Assistance is billed on a per-call basis at the city-specific rates set forth below:
|
|
Station to Station |
Person to Person |
Third Number Billing |
Busy Line Verifi-cation |
Busy Line Interrupt |
Collect Calling |
|
|
Station to Station |
Person to Person |
Third Num-ber Billing |
Busy Line Verifi-cation |
Busy Line Interrupt |
Collect Calling |
|
Albuquerque |
$2.25 |
$3.00 |
$0.75 |
$2.50 |
$5.00 |
$0.75 |
|
Minneapolis |
$1.30 |
$3.00 |
$1.30 |
$1.00 |
$1.50 |
$0.95 |
|
Atlanta |
1.20 |
3.40 |
1.15 |
1.55 |
1.40 |
1.15 |
|
Nashville |
1.00 |
1.00 |
0.70 |
0.95 |
1.40 |
0.50 |
|
Austin |
1.30 |
2.60 |
2.60 |
1.35 |
2.20 |
1.00 |
|
New Hampshire |
1.65 |
3.50 |
1.65 |
0.00 |
0.00 |
1.65 |
|
Baltimore |
1.26 |
2.27 |
1.26 |
0.75 |
1.20 |
1.26 |
|
New Orleans |
0.75 |
3.13 |
1.83 |
2.00 |
4.00 |
1.83 |
|
Birmingham |
0.80 |
0.80 |
0.80 |
0.35 |
0.40 |
1.00 |
|
New York City |
0.40 |
3.49 |
1.58 |
1.07 |
1.61 |
1.58 |
|
Boca Raton |
0.75 |
2.50 |
1.00 |
0.35 |
0.40 |
1.00 |
|
Newark |
1.26 |
2.27 |
1.26 |
0.00 |
1.51 |
1.26 |
|
Boston (Suburban) |
1.50 |
3.16 |
1.50 |
1.05 |
2.10 |
1.50 |
|
Oklahoma City/Tulsa |
1.57 |
3.07 |
1.57 |
1.20 |
1.50 |
1.57 |
|
Boston (Urban) |
1.50 |
3.16 |
1.50 |
1.05 |
2.10 |
1.50 |
|
Orlando BellSouth |
0.75 |
2.98 |
1.10 |
0.35 |
0.40 |
1.10 |
|
Buffalo |
0.40 |
3.49 |
1.58 |
1.07 |
1.61 |
1.58 |
|
Orlando Sprint |
1.00 |
2.50 |
1.00 |
0.35 |
0.40 |
1.00 |
|
California GTE |
N/A |
2.95 |
N/A |
2.00 |
2.00 |
N/A |
|
Philadelphia/ Pittsburgh |
1.75 |
3.50 |
3.50 |
1.10 |
2.00 |
3.50 |
|
California PACBELL |
0.95 |
2.95 |
0.95 |
0.50 |
1.00 |
0.95 |
|
Phoenix/Tucson |
1.30 |
3.50 |
1.30 |
1.50 |
3.00 |
1.50 |
|
Charlotte |
1.00 |
1.00 |
2.50 |
0.35 |
0.40 |
2.50 |
|
Portland, ME |
1.30 |
3.70 |
0.00 |
0.00 |
0.00 |
0.75 |
|
Chicago |
1.05 |
1.80 |
1.80 |
2.00 |
7.00 |
3.50 |
|
Portland, OR GTE |
1.00 |
3.00 |
0.60 |
0.80 |
1.50 |
0.50 |
|
Cincinnati |
0.45 |
3.00 |
1.50 |
0.60 |
1.15 |
3.00 |
|
Portland, OR North/USW |
1.30 |
3.50 |
1.30 |
1.50 |
3.00 |
1.50 |
|
Cleveland/Toledo |
1.10 |
3.00 |
1.50 |
1.20 |
1.60 |
1.10 |
|
Portland, OR USW |
1.30 |
3.00 |
0.50 |
1.40 |
2.80 |
0.50 |
|
Dallas |
1.30 |
2.60 |
2.60 |
1.35 |
2.20 |
1.00 |
|
Providence |
1.80 |
3.00 |
1.80 |
2.10 |
3.15 |
1.80 |
|
Denver |
1.85 |
3.90 |
1.85 |
1.50 |
3.00 |
1.50 |
|
Raleigh |
1.00 |
1.00 |
2.50 |
0.35 |
0.40 |
2.50 |
|
Detroit |
1.65 |
4.50 |
2.20 |
2.00 |
7.00 |
2.10 |
|
Reno |
1.00 |
3.00 |
3.00 |
0.50 |
0.50 |
1.00 |
|
Grand Rapids |
1.65 |
4.50 |
2.20 |
2.00 |
7.00 |
2.10 |
|
Rochester |
1.25 |
3.00 |
1.60 |
0.45 |
1.10 |
1.25 |
|
Hartford |
1.75 |
3.50 |
1.75 |
1.00 |
1.00 |
1.75 |
|
Salt Lake City |
0.80 |
3.00 |
1.25 |
1.50 |
3.00 |
1.50 |
|
Houston |
1.30 |
2.60 |
2.60 |
1.35 |
2.20 |
1.00 |
|
San Antonio/ Fort Worth |
1.30 |
2.60 |
2.60 |
1.35 |
2.20 |
1.00 |
|
Indianapolis |
1.05 |
4.50 |
2.20 |
2.00 |
7.00 |
2.10 |
|
Seattle GTE |
1.30 |
3.50 |
1.30 |
1.35 |
1.50 |
1.50 |
|
Jackson, MS |
1.44 |
4.32 |
1.20 |
1.14 |
1.68 |
1.20 |
|
Seattle U.S. West |
1.30 |
3.50 |
1.30 |
1.50 |
3.00 |
1.50 |
|
Jacksonville |
0.75 |
2.50 |
1.00 |
0.35 |
0.40 |
1.00 |
|
Shreveport |
0.90 |
2.50 |
0.90 |
1.40 |
2.15 |
0.90 |
|
Kansas City, KS |
1.00 |
2.40 |
2.40 |
1.20 |
1.85 |
1.00 |
|
Springfield, MA |
1.50 |
3.16 |
1.50 |
1.05 |
2.10 |
1.50 |
|
Kansas City, MO |
1.10 |
2.40 |
2.40 |
1.20 |
1.85 |
1.00 |
|
Springfield, MO |
1.10 |
2.40 |
2.40 |
1.20 |
1.85 |
1.00 |
|
Knoxville |
1.00 |
1.00 |
0.70 |
0.95 |
1.40 |
0.50 |
|
St. Louis |
1.10 |
2.40 |
2.40 |
1.20 |
1.85 |
1.00 |
|
Lansing/ Traverse City |
1.65 |
4.50 |
2.20 |
2.00 |
7.00 |
2.10 |
|
Stamford |
1.75 |
3.50 |
1.75 |
1.00 |
1.00 |
1.75 |
|
Little Rock |
0.90 |
2.50 |
0.90 |
1.40 |
2.15 |
0.90 |
|
Tampa |
1.50 |
3.00 |
1.50 |
1.00 |
0.50 |
1.50 |
|
Memphis |
1.00 |
1.00 |
0.70 |
0.95 |
1.40 |
0.50 |
|
Virginia (Northern) |
0.75 |
1.50 |
0.75 |
0.75 |
1.55 |
0.75 |
|
Miami |
0.75 |
2.98 |
1.10 |
0.35 |
0.40 |
1.10 |
|
Washington, DC |
1.30 |
3.00 |
1.70 |
1.30 |
1.80 |
1.70 |
|
Milwaukee |
2.10 |
4.50 |
2.20 |
2.00 |
7.00 |
2.10 |
|
|
|
|
|
|
|
|
I. Long Distance Operator Assistance Rates
Long Distance Operator Assistance is billed on a per-minute and per-call basis.
1. Definitions: For purposes of Long Distance Operator Assistance, the following definitions apply:
Day: 8:00 AM 4:59 PM Monday Friday.
Evening: 5:00 PM 10:59 PM Monday Friday.
Local Network Connection: A switched connection between a Customer premises and a Company Point of Presence (POP) that is provided by the Company or a Company affiliate.
Night & Weekend: 1:00 PM 7:59 AM Monday Friday and all day Saturday and Sunday
2. Per-Minute Usage Charges:
1. Domestic Per-Minute Usage Charges: For domestic long distance operator assisted calls made via Business Connection Service (excluding Collect Calls and Third Party Billed calls), the following usage rates will apply.
From the U.S. Mainland and Hawaii to the U.S. Mainland and Alaska or from the U.S. Mainland to Hawaii Per-Minute Usage Charges.
From the U.S Mainland and Hawaii to Puerto Rico and the U.S. Virgin Islands Per-Minute Usage Charges.
From the U.S. Mainland and Hawaii to Guam and CNMI Per-Minute Usage Charges.
2. International Per-Minute Usage Charges: For international operator assisted calls made via Business Connection Service (excluding collect calls and calls which are billed by a third party), the following provisions apply. International operator assisted calls will be calculated on a 60-second minimum duration basis with additional 60-second increments. These calls are not subject to any discounts. The Mexico portion of calls to Mexico will be rated based upon the first three dialed digits following the country code (52.) The following usage rates will apply:
From the U.S Mainland, Alaska and Hawaii to the following international locations Per-Minute Usage Charges:
Day Evening Night & Weekend
Country 1st Min. Add'l Min. 1st Min. Add'l Min. 1st Min. Add'l Min.
Afghanistan $6.16 $4.11 $5.36 $3.58 $4.87 $3.25
Albania 4.06 2.26 3.54 2.18 3.12 1.97
Algeria 2.83 1.72 2.13 1.28 1.69 1.07
American
Samoa 4.06 1.65 3.05 1.25 2.43 1.06
Andorra 1.78 1.13 1.45 0.86 1.20 0.70
Angola 4.16 3.43 3.81 3.06 3.59 2.84
Anguilla 1.65 1.20 1.32 0.90 1.07 0.78
Antarctica
(Casey, Davis,
Mawson, and
Macquarie
Island) 5.28 3.70 4.71 3.30 4.35 3.05
Antarctica
(Scott Base) 4.06 1.59 3.05 1.22 2.43 0.95
Antigua
(Barbuda) 1.65 1.23 1.32 0.93 1.07 0.77
Argentina 2.50 1.45 1.99 1.08 1.62 0.87
Armenia 2.35 2.22 1.93 1.90 1.77 1.70
Aruba 1.65 1.20 1.32 0.90 1.07 0.72
Ascension
Island 3.08 1.98 2.32 1.83 1.85 1.48
Australia
(including
Tasmania) 3.24 1.37 2.61 1.06 1.81 0.89
Austria 1.91 1.10 1.42 0.81 1.21 0.69
Azerbaijan 2.35 2.22 1.93 1.90 1.77 1.70
Bahamas 1.25 0.88 1.03 0.69 0.85 0.58
Bahrain 3.62 1.45 2.71 1.10 2.17 0.92
Bangladesh 4.66 2.16 3.07 1.49
Barbados 1.65 1.29 1.32 1.02 1.07 0.82
Belarus 2.35 2.22 1.93 1.90 1.77 1.70
Belgium 2.02 1.25 1.52 0.94 1.21 0.74
Belize 2.57 1.46 1.93 1.22 1.53 0.95
Benin 2.83 1.57 2.13 1.25 1.69 1.01
Bermuda 1.32 1.00 1.06 0.74 0.85 0.63
Bhutan 4.90 3.65 3.95 3.13
Bolivia 2.72 1.34 2.04 1.13 1.63 0.91
Bosnia-
Herzegovina 2.33 1.42 1.74 1.07 1.38 0.85
Botswana 2.83 1.56 2.13 1.16 1.69 0.94
Brazil 2.61 1.38 1.97 1.12 1.63 0.95
British Virgin
Islands 1.54 1.14 1.32 0.86 1.07 0.73
Brunei 4.14 1.55 3.12 1.17 2.49 0.93
Bulgaria 2.33 1.66 1.74 1.28 1.38 1.03
Burkina Faso 3.38 2.61 2.62 2.12 2.10 1.76
Burundi 4.06 3.38 3.70 3.01 3.48 2.79
Cambodia 3.76 2.90 3.44 2.69 3.17 2.44
Cameroon 2.71 1.79 2.04 1.46 1.62 1.17
Canada (see below) (see below) (see below)
Cape Verde
Islands 2.81 2.29 2.11 1.71 1.68 1.38
Cayman
Islands 1.65 1.20 1.32 0.90 1.07 0.72
Central African
Republic 3.95 3.33 3.60 2.96 3.38 2.74
Chad 4.16 3.54 3.81 3.06 3.59 2.84
Chile 2.37 1.44 1.91 1.06 1.62 0.90
China 5.84 1.71 4.37 1.50 3.50 1.24
Christmas
Island 3.24 1.37 2.61 1.06 1.81 0.89
Cocos Island 3.24 1.37 2.61 1.06 1.81 0.89
Colombia 2.50 1.48 1.99 1.22 1.62 0.97
Comorros 3.65 2.93 3.34 2.61 3.01 2.40
Congo 3.54 2.82 3.13 2.40 2.60 1.98
Cook Island 4.59 3.61 4.49 3.39 4.28 2.84
Costa Rica 2.29 1.22 1.81 1.05 1.52 0.85
Croatia 2.33 1.46 1.74 1.10 1.38 0.87
Cuba 1.56 1.56 1.56 1.56 1.56 1.56
Cyprus 2.33 1.49 1.74 1.12 1.38 0.90
Czech
Republic 2.33 1.45 1.67 1.04 1.51 0.94
Denmark 1.76 1.25 1.41 0.94 1.14 0.74
Diego Garcia 3.80 2.36 2.87 1.77
Djibouti 3.26 2.58 2.45 2.07 1.94 1.68
Dominica 1.65 1.27 1.32 1.00 1.07 0.81
Dominican
Republic 1.51 1.35 1.21 1.16 0.98 0.93
Easter Island 2.37 1.44 1.91 1.06 1.62 0.90
Ecuador 2.50 1.42 1.99 1.20 1.62 0.97
Egypt 2.83 1.74 2.13 1.37 1.69 1.10
El Salvador 2.35 1.38 1.88 1.16 1.52 0.94
Equatorial
Guinea 3.95 3.33 3.60 2.96 3.38 2.74
Eritrea 3.26 2.23 2.45 1.73 1.94 1.41
Estonia 2.35 2.23 1.93 1.91 1.77 1.72
Ethiopia 3.26 2.08 2.45 1.59 1.94 1.32
Faeroe Islands 1.76 1.25 1.41 0.94 1.14 0.74
Falkland
Islands 3.62 3.11 2.71 2.49 2.17 2.02
Fiji Islands 3.66 1.91 3.66 1.48 3.66 1.32
Finland 1.98 1.28 1.58 0.97 1.29 0.77
France 1.78 1.13 1.45 0.86 1.20 0.70
French Antilles
(including Martinique,
St. Barthelemy, and
St. Martin) 1.65 1.20 1.32 0.90 1.07 0.72
French Guiana 2.72 1.32 2.04 1.00 1.63 0.80
French
Polynesia 4.06 1.59 3.05 1.22 2.43 1.07
Gabon 2.71 1.57 2.04 1.28 1.62 1.03
Gambia 2.83 1.46 2.13 1.15 1.69 0.93
Georgia 2.35 2.22 1.93 1.90 1.77 1.70
Germany 1.85 1.14 1.48 0.91 1.20 0.72
Ghana 2.81 1.78 2.29 1.44 1.81 1.16
Gibraltar 2.27 1.33 1.70 1.01 1.35 0.80
Greece 2.27 1.58 1.70 1.15 1.35 0.94
Greenland 2.33 1.46 1.74 1.10 1.38 0.89
Grenada (including
Carriacou) 1.65 1.26 1.32 1.03 1.07 0.84
Guadeloupe 1.65 1.20 1.32 0.90 1.07 0.72
Guantanamo
Bay 1.56 1.56 1.56 1.56 1.56 1.56
Guatemala 2.35 1.35 1.88 1.14 1.52 0.90
Guinea 2.83 2.31 2.13 1.72 1.69 1.40
Guinea Bissau 4.16 3.60 3.81 3.22 3.59 2.99
Guyana 3.13 1.67 2.34 1.26 1.87 1.01
Haiti 1.65 1.33 1.32 1.12 1.07 0.89
Honduras 2.55 1.48 1.92 1.21 1.52 0.95
Hong Kong 3.79 1.42 2.84 1.08 2.27 0.85
Hungary 2.33 1.35 1.74 1.07 1.38 0.86
Iceland 2.33 1.31 1.74 0.99 1.38 0.79
India 4.07 2.04 2.92 1.65
Indonesia 4.14 1.62 3.12 1.31 2.49 1.12
Iran 3.62 1.80 2.71 1.41 2.17 1.15
Iraq 3.62 2.09 2.71 1.79 2.17 1.63
Ireland 1.70 1.22 1.37 0.93 1.16 0.80
Israel 3.12 1.52 2.58 1.08 2.17 0.90
Italy 1.96 1.31 1.46 1.00 1.21 0.83
Ivory Coast 2.83 2.14 2.13 1.77 1.69 1.45
Jamaica 1.54 1.31 1.32 1.12 1.07 0.89
Japan 3.19 1.30 2.66 1.04 2.26 0.85
Jordan 3.62 1.49 2.71 1.19 2.17 0.94
Kazakhstan 2.35 2.22 1.93 1.90 1.77 1.70
Kenya 2.83 1.69 2.26 1.34 1.79 1.08
Kiribati 4.14 2.35 3.12 2.05 2.49 1.81
Korea, Democratic
Peoples
Republic of 5.39 4.20 4.76 4.14 4.47 3.84
Korea,
Republic of 3.85 1.44 2.93 1.09 2.49 0.93
Kuwait 3.34 1.44 2.50 1.12 2.00 0.90
Kyrgyzstan 2.35 2.22 1.93 1.90 1.77 1.70
Laos 6.60 3.64 5.10 3.24 4.74 2.99
Latvia 2.35 2.23 1.93 1.91 1.77 1.72
Lebanon 3.38 2.41 2.91 2.08 2.60 1.87
Lesotho 2.71 1.56 2.04 1.16 1.62 0.97
Liberia 2.71 1.40 2.04 1.04 1.62 0.84
Libya 2.71 1.66 2.04 1.24 1.62 1.03
Liechtenstein 2.02 1.22 1.52 0.91 1.21 0.72
Lithuania 2.35 2.11 1.93 1.80 1.77 1.63
Luxembourg 2.18 1.21 1.62 0.91 1.35 0.77
Macao 4.35 1.71 3.27 1.50 2.61 1.20
Macedonia 2.33 1.57 1.74 1.19 1.38 0.94
Madagascar 4.16 3.73 3.81 3.35 3.59 3.11
Malawi 2.83 1.46 2.13 1.09 1.69 0.88
Malaysia 4.14 1.55 3.12 1.17 2.49 0.93
Maldives 4.71 2.91 3.77 2.18 3.05 1.74
Mali 2.87 2.47 2.40 2.05 2.09 1.84
Malta 2.33 1.70 1.74 1.29 1.38 1.05
Marshall
Islands 4.14 1.62 3.12 1.22 2.49 1.02
Mauritania 3.64 2.50 3.44 2.08 3.12 1.66
Mauritius 3.62 2.82 2.71 2.26 2.17 1.84
Mayotte Island 3.65 2.93 3.34 2.61 3.01 2.40
Mexico (see below) (see below) (see below)
Micronesia 4.14 1.65 3.12 1.26 2.49 1.03
Moldova 2.35 2.22 1.93 1.90 1.77 1.70
Monaco 1.78 1.13 1.45 0.86 1.20 0.70
Mongolia 5.28 3.59 4.71 3.18 4.35 2.91
Montserrat 1.65 1.26 1.32 0.94 1.07 0.80
Morocco 2.71 1.75 2.04 1.40 1.62 1.17
Mozambique 3.62 2.82 3.02 2.51 2.71 1.98
Myanmar 7.06 3.76 6.49 3.34 6.14 3.08
Namibia 2.21 1.51 1.80 1.25 1.43 1.01
Nauru 4.02 2.45 3.33 2.26 2.92 1.98
Nepal 4.66 2.14 3.07 1.40
Netherlands 1.77 1.10 1.41 0.84 1.20 0.68
Netherlands
Antilles 1.65 1.25 1.32 0.93 1.07 0.76
Nevis 1.65 1.23 1.32 0.93 1.07 0.78
New Caledonia 4.14 1.55 3.12 1.17 2.49 0.98
New Zealand 4.06 1.59 3.05 1.22 2.43 0.95
Nicaragua 2.57 1.46 1.93 1.17 1.53 0.93
Niger 2.83 2.31 2.13 1.72 1.69 1.40
Nigeria 2.41 1.43 1.81 1.25 1.44 1.01
Niue Island 5.18 3.64 4.62 3.24 4.27 3.00
Norfolk Island 5.28 3.70 4.71 3.30 4.35 3.05
Norway 1.76 1.14 1.41 0.86 1.14 0.68
Oman 3.62 1.50 2.71 1.15 2.17 0.99
Pakistan 4.66 2.58 3.07 1.84
Palau 3.62 2.61 3.33 2.19 3.02 1.97
Panama 2.33 1.38 1.86 1.09 1.51 0.89
Papua
New Guinea 4.06 1.59 3.05 1.22 2.43 0.95
Paraguay 2.72 1.66 2.04 1.31 1.63 1.05
Peru 2.50 1.49 1.99 1.23 1.62 0.98
Philippines 3.40 1.75 2.87 1.42 2.40 1.07
Pitcairn Island 4.06 1.59 3.05 1.22 2.43 0.95
Poland 2.33 1.35 1.67 0.98 1.51 0.87
Portugal (including
Azores and
Madeira
Islands) 2.02 1.51 1.52 1.14 1.21 0.90
Qatar 3.62 1.46 2.71 1.11 2.17 0.92
Reunion Island 3.26 2.58 2.45 2.07 1.94 1.68
Romania 2.80 1.66 2.09 1.36 1.67 1.12
Russia 2.35 2.22 1.93 1.90 1.77 1.70
Rwanda 3.62 2.82 2.71 2.26 2.17 1.84
San Marino 1.96 1.31 1.46 1.00 1.21 0.83
Sao Tome 3.95 3.49 3.60 3.11 3.38 2.87
Saudi Arabia 3.34 1.47 2.50 1.08 2.00 0.91
Senegal 2.83 2.11 2.13 1.73 1.69 1.42
Seychelles 5.13 2.91 3.84 2.33 3.07 1.89
Sierra Leone 3.26 2.32 2.65 1.81 2.10 1.42
Singapore 3.47 1.42 2.78 1.08 2.26 0.85
Slovakia 2.33 1.45 1.67 1.04 1.51 0.94
Slovenia 2.33 1.47 1.74 1.11 1.38 0.88
Solomon
Islands 4.18 2.61 4.07 2.22 3.76 2.08
Somalia 5.14 3.43 4.58 3.06 4.26 2.84
South Africa 2.21 1.44 1.77 1.15 1.41 0.94
Spain (including
Balearic Islands
Canary Islands,
Ceuta,
and Melilla) 2.02 1.45 1.52 1.19 1.21 0.93
Sri Lanka 4.66 2.17 3.07 1.56
St. Helena 3.62 2.82 2.71 2.26 2.17 1.84
St. Kitts 1.65 1.23 1.32 0.93 1.07 0.78
St. Lucia 1.65 1.23 1.32 0.93 1.07 0.78
St. Pierre/
Miquelon 1.54 1.10 1.14 0.84 0.92 0.67
St. Vincent/
Grenadines 1.65 1.27 1.32 1.03 1.07 0.82
Sudan 4.90 3.27 4.38 2.93 4.07 2.72
Suriname 3.13 2.12 2.34 1.63 1.87 1.30
Swaziland 2.71 1.48 2.04 1.09 1.62 0.88
Sweden 1.73 1.10 1.38 0.82 1.12 0.66
Switzerland 2.02 1.22 1.52 0.91 1.21 0.72
Syria 3.08 2.72 2.64 2.41 2.37 2.17
Taiwan 3.71 1.51 2.97 1.14 2.48 0.93
Tajikistan 2.35 2.22 1.93 1.90 1.77 1.70
Tanzania 2.71 1.72 2.16 1.29 1.71 1.06
Thailand 4.14 1.55 3.12 1.17 2.49 0.93
Togo 2.83 1.63 2.13 1.33 1.69 1.08
Tonga 4.14 2.21 3.12 1.81 2.49 1.59
Trinidad/
Tobago 1.65 1.46 1.32 1.19 1.07 0.93
Tunisia 2.83 1.56 2.13 1.16 1.69 0.94
Turkey 2.33 1.68 1.74 1.23 1.38 1.04
Turkmenistan 2.35 2.22 1.93 1.90 1.77 1.70
Turks and Caicos
Islands 1.54 1.20 1.32 0.90 1.07 0.78
Tuvalu 5.28 3.76 4.71 3.34 4.35 3.05
Uganda 2.71 1.57 2.20 1.16 1.74 0.97
Ukraine 2.35 2.22 1.93 1.90 1.77 1.70
United Arab
Emirates 3.34 1.21 2.50 0.98 2.00 0.82
United
Kingdom 1.50 1.01 1.20 0.77 1.02 0.65
Uruguay 2.64 1.59 1.96 1.21 1.63 1.01
Uzbekistan 2.35 2.22 1.93 1.90 1.77 1.70
Vanuatu 5.18 3.64 4.62 3.24 4.27 3.00
Vatican City 1.96 1.31 1.46 1.00 1.21 0.83
Venezuela 2.08 1.13 1.66 0.86 1.34 0.69
Vietnam 3.04 2.28 2.83 2.07 2.62 1.86
Wallis
and Futuna 4.74 3.14 4.18 2.74 3.82 2.50
Western
Sahara 2.02 1.45 1.52 1.19 1.21 0.93
Western
Samoa 4.14 2.20 3.12 1.95 2.49 1.73
Yemen,
Republic of 3.62 1.50 2.71 1.13 2.17 0.90
Yugoslavia 2.33 1.46 1.74 1.10 1.38 0.87
Zaire 2.83 1.46 2.13 1.27 1.69 1.03
Zambia 2.71 1.53 2.04 1.14 1.62 0.92
Zimbabwe 2.71 1.44 2.04 1.06 1.62 0.90
Day Evening Night & Weekend
Mileage Band 1st Min. Add'l Min. 1st Min. Add'l Min. 1st Min. Add'l Min.
1 ‑ 18 $0.2832 $0.2832 $0.2308 $0.2413 $0.2098 $0.2098
81 ‑ 140 0.4091 0.4091 0.2727 0.2727 0.2203 0.2203
141 ‑ 220 0.4301 0.4301 0.2937 0.2937 0.2308 0.2308
221 ‑ 345 0.4930 0.4930 0.3357 0.3357 0.2623 0.2623
346 ‑ 630 0.5665 0.5665 0.3776 0.3776 0.2937 0.2937
631 ‑ 1200 0.6504 0.6504 0.4196 0.4196 0.3252 0.3252
1201 ‑ 1610 0.6923 0.6923 0.4511 0.4406 0.3462 0.3462
1611 ‑ 4000 0.7343 0.7238 0.4721 0.4616 0.3672 0.3672
4000 + 0.7343 0.7238 0.4721 0.4616 0.3672 0.3672
U.S. Portion
Day Evening
Mileage Band 1st Min. Add'l Min. 1st Min. Add'l Min.
0 ‑ 10 $0.14 $0.14 $0.09 $0.09
11 ‑ 22 0.16 0.16 0.12 0.12
23 ‑ 55 0.21 0.21 0.15 0.15
56 ‑ 124 0.26 0.26 0.18 0.18
125 ‑ 292 0.31 0.31 0.23 0.23
293 ‑ 430 0.36 0.36 0.26 0.26
431 ‑ 925 0.39 0.39 0.27 0.27
926 ‑ 3000 0.42 0.42 0.30 0.30
Mexico Portion
Day Evening
Mexico Rate Step 1st Min. Add'l Min. 1st Min. Add'l Min.
1 $0.17 $0.17 $0.10 $0.10
2 0.22 0.22 0.15 0.15
3 0.40 0.40 0.26 0.26
4 0.47 0.47 0.31 0.31
5 0.67 0.67 0.44 0.44
6 0.87 0.87 0.58 0.58
7 1.16 1.16 0.79 0.79
8 1.24 1.24 0.84 0.84
Atlantic, Indian, and Pacific Ocean Inmarsat Locations
Type of Service/Calls Terminating to: 1st Min Add'l Min
Standard A/Atlantic, Indian, and Pacific Ocean $8.250 $8.250
Standard B/Atlantic and Pacific Ocean 4.250 4.250
Standard B/Indian Ocean 3.750 3.750
Standard M/Atlantic and Pacific Ocean 4.250 4.250
Standard M/Indian Ocean 3.750 3.750
Aeronautical 7.895 7.895
Mini-M/Atlantic and Pacific Ocean 4.250 4.250
Mini-M/Indian Ocean 3.750 3.750
3. Surcharges: The following undiscountable per-call surcharges apply:
Surcharge/Call Type
Domestic International
Operator Station: $2.10 $4.00
Domestic Origination and Termination
To/From Canada: N/A 2.25
Person to Person: 3.90 7.00
Domestic Origination and Termination
To/From Canada: N/A 3.90
Operator Dialed: 1.15 2.15
4. Local Network Connection Credits: For domestic Long Distance Operator Assistance calls terminating via Local Network Connection, a $0.01 per minute credit applies. For domestic Long Distance Operator Assistance calls originating via Local Network Connection, a $0.045 per minute credit applies.
J. Business Connection Service International Pricing Schedule
The rates set forth in this Business Connection Service - International Pricing Schedule apply to switched terminations only (dedicated terminations not available to International locations). For calls terminating to landlines (Fixed Terminations), Customer will pay the per-minute rate based on the country where the U.S. originating call terminates, as set forth in the chart below. For calls terminating via Commercial Mobile Radio Service (Mobile Terminations), Customer will pay, in addition to the charges for International Fixed Terminations, the per- minute surcharge for Mobile Terminations that are set forth in the chart below
|
COUNTRY WHERE U.S. ORIGINATING CALL TERMINATES |
Rate per minute for Fixed Termination |
|