Section I.6.1 - Local Directory Assistance
A Customer may obtain Local Directory Assistance in determining telephone numbers within its local calling area by calling the Directory Assistance operator.
6.1.2 The Customer may request a maximum of two telephone numbers per call to Local Directory Assistance service, unless state law requires otherwise.
6.1.3 A credit will be given for calls to Local Directory Assistance as described below. To obtain such a credit, the Customer must notify its Customer Service representative.
A. The customer experiences poor transmission or is cut-off during the call; or
B. The Customer is given an incorrect telephone number.