About plan pricing

Available in select areas to Business customers, subject to credit check. Taxes, fees and Economic Adjustment Charge/line/mo applies.10-year price guarantee offer for new 5G Business Internet customers in select areas only. Guarantee applies to the internet monthly access fee, excluding applicable taxes, fees & equipment charges. Customer must also be in good standing & retain 5G Business Internet at the current service address. Any customer-initiated change to the service or service plan cancels the price guarantee (e.g., location changes & speed upgrades/downgrades). Changes or disruptions to 5G Business Internet service to your location outside of VZ's control will cancel the price guarantee. Terms apply. Limited time offer.

About plan speeds

5G Business Internet is an "up to" bandwidth service. The maximum bandwidth allowed will be associated with the speed tier service level selected for your service (e.g. 400 Mbps). Speed tier limit represents the maximum download speed but may be lower in the event of network congestion. Upload speeds may be lower than download speeds. There is no minimum bandwidth level.

About voice calls and text messages

Voice calls cannot be placed or received on these plans other than 611 or 911 (these calls may be placed anywhere in the Nationwide Rate and Coverage Area). If the voice block feature is removed, there will be a $0.25 per minute charge for voice calls. Text messages cannot be sent or received on these plans. If the text message block feature is removed, there will be a $0.20 per message charge for messages sent or received.

About Installation

The 100 Mbps and 200 Mbps plans have a do-it-yourself set-up with a 5G receiver/router (Verizon Internet Gateway - Business) that will be shipped to the customer. This is a fixed location plan and Verizon Internet Gateway - Business must be kept at the qualified service address.

The 400 Mbps plan requires professional installation. During the installation process, Verizon will assess and benchmark connection speeds and if necessary recommend a change to the contracted speed tier.

About Changing Plans

Customers who purchase 100 Mbps or 200 Mbps plans may change their plan to another plan with self-set up at any time (i.e. upgrade or downgrade between 100 Mbps and 200 Mbps plans). The monthly service fee for your plan will be automatically prorated for any partial month. There are currently no speed upgrades/downgrades available between self set-up plans and professionally installed plans.

Customers who purchase 400 Mbps may change their plan to another professionally installed plan at any time (i.e. upgrade or downgrade a speed tier and the applicable plan). The monthly service fee for your plan will be automatically prorated for any partial month.

About Equipment Returns

Routers purchased from Verizon can be returned within a 30-day return and exchange period subject to our Return Policy. Restocking fee may apply. Routers not returned within the 30-day return period and subject to the Return Policy will not be refunded.