Drive improved customer experience.

These solutions are designed to help you improve engagement and better serve your customers.

Meet your customers virtually anywhere.

Customers today demand a better experience, both online and in person. That’s an opportunity. Seize it with solutions to help improve how your small business engages with customers just about anywhere that might be.

Verizon customer engagement solutions are best for:

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    Retail, hospitality and other industries with high customer expectations

     

     

     

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    Local businesses looking to increase their reach

     

     

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    Any business seeking to find out more about its customers

     

     

Customer engagement products

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    Yahoo Small Business Localworks

    Promote your brand across the web by reaching more than 70 online directories.

     

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    GoCanvas

    Easily create and customize electronic forms for use on tablets and smartphones.

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    doForms

    Simplify how you collect, integrate and share data, and customize mobile forms for specific needs.

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    Fios TV

    Choose from multiple Fios TV packages and add additional programming tailored to your business.

     

     
  • Understand your customers.

    Before you can engage your customers, they have to know about you—where you’re located, what you offer and how to reach you. Yahoo Small Business  Localworks helps you be found—and stand out.

  • Reach your customers.

    Meet customer demands and adapt to their changing needs by gathering insights using:

    ●   Mobile forms
    ●   Cloud-hosted contact centers
    ●   Internet of Things technology

  • Meet customer demands.

    Customer satisfaction is critical to keeping their business. Offer the right experiences with the in-store and in-office connectivity your customers demand.

  • Delight your customers.

    Whether you’re in the bar or restaurant business or need to enhance a waiting-room experience,  Verizon provides a wide range of television packages to deliver programming that delights.

Other small business solutions

5G Ultra Wideband available only in parts of select cities. 5G access requires a 5G-capable device operating inside 5G coverage areas with Business Unlimited and 5G data plans.