Healthcare Patient Experience
Increase satisfaction and loyalty with a range of omnichannel and digital customer experiences.
It's your vision.
Let's make it happen.
Don’t just connect your business. Partner with Verizon to make it even smarter. Our solutions can help you create omnichannel patient experiences that bring new levels of personalization, responsiveness and satisfaction to the care environment. A customized, digitally responsive front door can help first responders connect quickly with hospitals and the right people. It can augment critical staff shortages, enabling a seamless patient experience from intake to follow-up care. Let's achieve enterprise intelligence.
See Patient Experience in action
Meet patients at the digital front door.
A hospital or medical practice’s digital presence is important to engaging current and future patient needs. How are you leveraging tools to meet your patient at the digital front door?
Is AI the future of personalized healthcare?
Explore the growing use of chatbots, omnichannel interactions and concierge medicine to make patient care feel more intimate and satisfying.
Managed and Professional services
From design and implementation to analytics and maintenance, our consultants have the deep industry expertise needed to help you develop strategies that will drive results.
Other healthcare solutions
Digital intelligence
Evolve to real-time, in-building connectivity and operational efficiency with 5G, mobile edge computing and network-as-a-service solutions.
Security and privacy
Proactively identify and respond to threats to keep sensitive information secure.
Related resources
The future of healthcare technology—faster access and better information through 5G
With low latency, Verizon 5G and 5G Edge could power life-changing advanced technology that previously required a significant investment of time and resources.
Ushering in the next generation of healthcare with IoMT and 5G
Explore innovative ways IoMT can be used to revolutionize the care that patients receive in hospitals and at home.
Doctors are ready for AI in medicine. Is your network?
Explore innovative ways IoMT can be used to revolutionize the care that patients receive in hospitals and at home.
Improving the patient experience through on-premises telemedicine
Explore innovative ways IoMT can be used to revolutionize the care that patients receive in hospitals and at home.
Sharpen your competitive edge.
Explore innovative ways IoMT can be used to revolutionize the care that patients receive in hospitals and at home.
Public Sector related resources
Verizon brings communications to 600-bed Kentucky field hospital
See how technology was quickly installed to help patients and medical teams stay connected during a challenging time.
Department of Health leverages contact center solutions to vaccinate Virginia
Learn how Virginia went from 50th to fourth in national vaccination rates with the help of Virtual Contact Center solutions.
One Talk helps state emergency agency respond to COVID-19 emergency
Learn more about how this state agency connected its emergency response team quickly with One Talk.
Helping the VA bring healthcare into veterans’ homes
See how Verizon has expanded support of veterans with unlimited access to video telehealth services.
MiCTA streamlines virtual healthcare for members
Let us help you and your teams avoid costly mistakes involved with network design. Verizon’s telehealth solutions can help you develop a blueprint for success.
Webinar: Enabling Vaccine Deployment
Learn how state and local governments, as well as public health leaders, are managing the onslaught of calls and questions from constituents, employees and healthcare organizations.
Podcast: Telehealth Expansion in 2021 is Made Possible by Innovation
Listen to the first episode of the “Public Health Trends in 2021 & Beyond: What a Difference a Pandemic Makes” podcast series from Government Technology Insider. Learn how federal agencies have embraced telehealth during the pandemic.
Podcast: Sustaining the Momentum of Digital Transformation in Public Healthcare (Part 1)
In the second installment of this public health podcast series experts discuss the critical role AI and IoT have played in developing a vaccine for COVID-19 and in equitable distribution of the vaccine.